08-02-2012 01:55 PM
08-02-2012 04:06 PM
MarAdams wrote:
...after doing a Norton Live Update and Quick Scan. HELP!!I've tried rebooting several times and all the usual fixes. When I click on my menu bar "View/Toolbars" the Norton option doesn't even appear anymore.
Hi MarAdams,
Can you tell us which Norton Product you are using the Norton Toolbar in? NIS 2012/N360 etc and the version number (Support > About).
Also please tell us which browser and vesion number of the browser you are using.
Also the operating system and SP number please!
08-02-2012 08:13 PM
As part of the 'usual fixes', have you clicked on Support - Get Support to run Autofix? That will check your installation and fix what it finds.
Have you run LiveUpdate again to see if that fixes it?
