06-07-2012 09:19 AM
I am so used to using my IE 64 browser, that I really don't want to have to change in order to use the "Identity Safe"/"Toolbar". Does anyone have any suggestions about anything I can do, or any info as to why I can't get it on IE64, or if there is ever going to be a way to use the Toolbar/Identity Safe with this browser? Thanks.
06-07-2012 09:30 AM
NTB is not compatable with IE 64 bit - works fine with IE 32 bit. Is IE 64 bit really that different from IE 32 bit. I have never used 64 bit IE as I have no need to, but obviously you have your reasons. Perhaps if Microsoft would switch to IE 64 as the default bowser for Windows - Norton would make a 64bit version of NTB.
06-07-2012 07:52 PM
Welcome to Norton Community,
Adding to the Yank's answer, the main reason behind the dropout of IE64 for Norton Toolbar and Identity safe is:
--> Some functionality requires the Flash and the Activex Controls, where IE 64 bit will not support.
--> Not only for the Norton, but for any toolbars - IE 32bit supports those features, where as IE 64 bit supports with limitations
This is something called level of support from different browsers,
|Browser||Supported||Supported with limitations||Not supported|
|Internet Explorer 9||32-bit||64-bit|
|Internet Explorer 8||32-bit||64-bit|
|Internet Explorer 7||32-bit||64-bit|
|Internet Explorer 6||X|
|Google Chrome (latest publically released version)||X|
|Mozilla Firefox (latest publically released version)||X|
|Apple Safari (latest publically released version)||X|
I hope this clarifies you
06-08-2012 10:13 AM - edited 06-08-2012 10:15 AM
Of course, you can always use the 32-bit version of IE, which is the default. It is actually faster than the 64-bit version. There is no reason you would need to continue using 64-bit IE.