07-15-2012 12:30 PM
Not sure whats going on with my Identity Safe login icons. Some of them are there and some of them have disappeared. The icons do appear in the dropdown listing the most recent logins used but when you go to the login where its stored by user specified folder ( All Logins) the login is there but not the icon. Seems not to work with Yahoo login which appeared then disappeared.
Is there a way to fix the icon either edit it or some how fix this problem
Done the internet explorer reset defaults but doesn't make a difference.
07-16-2012 02:08 AM
Yes reboot the machine.
Also transfer .dat file from other computer to this one. Problem is still there.
Did a reinstall of Norton 360. The problem icons appeared for a day then disappeared
07-17-2012 05:21 PM
I submitted this as a "report Issue" a month or so ago..
When I select "All Logins" only the first folder populates the icons, subsequent folders (another issue-currently limited to display only seven) down the list do not populate the icons. Also, the seventh, of my eleven folders, does not populate all of the Logins contained in it. Reboots do not help; cleaned up files and routine PC maintenance all up to date. Uninstalled and reinstalled Norton 360 recently to clear up the FireFox 13.0.1 missing Norton Toolbar (and Identity Safe).
Same in IE and FF.
All minor annoyances, but it does take more time for me to scan and read the list of logins instead of looking for the icon, which if I see an icon, it does save time.
07-29-2012 02:35 AM
Just noticed something else that happens to the icons. When you add a new login and new icon appears for that login it then removes an existing icon from the list.
07-31-2012 11:00 AM
I do onot use foldes within mu log-ins, so never paid much attention to this thread as I had zero experience with folders in ID Safe. Anyway, I did some searching and found the following:
It appears there was a similar problem back in February, but it lloks like no solution then. sorry I can;thelp more.
08-03-2012 11:55 AM
Its a annoying bug then. Had a look at where the icons are kept and they look fine so must be something to to do with the datasafe.dat file. May be the file is set to be only a certain size.