Norton Toolbar / Norton Identity Safe

[ghosthunter68]

Not sure whats going on with my Identity Safe login icons. Some of them are there and some of them have disappeared. The icons do appear in the dropdown listing the most recent logins used but when you go to the login where its stored by user specified folder ( All Logins) the login is there but not the icon. Seems not to work with Yahoo login which appeared then disappeared.

Is there a way to fix the icon either edit it or some how fix this problem

Done the internet explorer reset defaults but doesn't make a difference.

[SendOfJive Norton Fighter]

Hi ghosthunter68,

Have you tried rebooting the machine?

[ghosthunter68]

Yes reboot the machine.

Also transfer .dat file from other computer to this one. Problem is still there.

Did a reinstall of Norton 360. The problem icons appeared for a day then disappeared

[techman_hou]

I submitted this as a "report Issue" a month or so ago..

When I select "All Logins" only the first folder populates the icons, subsequent folders (another issue-currently limited to display only seven) down the list do not populate the icons. Also, the seventh, of my eleven folders, does not populate all of the Logins contained in it. Reboots do not help; cleaned up files and routine PC maintenance all up to date. Uninstalled and reinstalled Norton 360 recently to clear up the FireFox 13.0.1 missing Norton Toolbar (and Identity Safe).

Same in IE and FF.

All minor annoyances, but it does take more time for me to scan and read the list of logins instead of looking for the icon, which if I see an icon, it does save time.

[techman_hou]

I should note that the icons are visible within the "Edit Logins" screen on the "Logins" list, just not when selecting "All Logins" & "**Folder**".

[ghosthunter68]

Agree techman_hou. same for me. Its really annoying, and would be good if there was a fix made available or some instruction on how to rectify the problrm.

[ghosthunter68]

Just noticed something else that happens to the icons. When you add a new login and new icon appears for that login it then removes an existing icon from the list.

[ghosthunter68]

I'm a little surprised / disappointed that there has been no community or norton help. Are there no people suffering from the same problem from the community.,

[yank Trojan Terminator]

Hi ghosthunter68,

I do onot use foldes within mu log-ins, so never paid much attention to this thread as I had zero experience with folders in ID Safe.  Anyway, I did some searching and found the following:

https://community.norton.com/t5/Norton-Internet-Security-Norton/NIS-2012-Identity-Safe-Limited-or-Mi...

It appears there was a similar problem back in February, but it lloks like no solution then.  sorry I can;thelp more.

[ghosthunter68]

Its a annoying bug then. Had a look at where the icons are kept and they look fine so must be something to to do with the datasafe.dat file. May be the file is set to be only a certain size.