09-20-2013 02:59 AM
Have installed latest 360 and find Identity Safe crashes in Google Chrome - On laptop with same result uninstalled/reinstalled chrome and Identity Safe now does not appear in chrome extension list either. Extensive search has not found resolution anywhere. All live updates applied
Solved! Go to Solution.
09-20-2013 04:32 AM
Seen this TS somewhere else -- Hope it will help you
Remove extension from the settings window.
Go to the location c:\program files\norton 360\engine\<version>\extension, drag, and drop chrome.crx to the settings window of google chrome.
Click on yes to allow installation of the extension.
Restart Google Chrome.
10-11-2013 04:24 PM
This solution worked for me as well after numerous AutoFix's Running Installation Repairs and innumerable computer restarts over the past 4 or 5 days.. Any users having the 'Norton Identity Safe has Crashed' error with Chrome should try this fix.