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KerinStevanovic
Posts: 1
Registered: ‎05-27-2013

Identity safe crashing

My Norton Identity safe crashes all the time ( This is why i dont like using google chrome alot ) wen i'm on facebook or playing games, and thats only playing for about 5 min,it happens on every page i hav open. I have read all the solutions but for some reason none are helping me.Everything has been updated and checked,so i dont know wat else to do.Plz help if u can as it gets annoying. Thanx in advance :):)

yank
Posts: 9,362
Kudos: 2,052
Solutions: 470
Registered: ‎12-02-2009

Re: Identity safe crashing

Hi KerinStevanovic,

 

A bit more info will be helpful.  what is your operating system, which Norton Product are you using nd what is it's version (Support > About from the product's main page)?  Plese explain more abut "crashes all the time" - do you get any error mesages?

peterweb
Posts: 8,041
Kudos: 1,174
Solutions: 303
Registered: ‎04-17-2008

Re: Identity safe crashing

How have you determined it is Identity Safe crashing? 

 

As Yank says any information you can give can help find a solution. If you can, post a screenshot of any error messages. Instructions to post screenshots can be found here
http://community.norton.com/t5/Forum-Feedback/Forum-Tip-How-to-post-screenshots-in-the-forum/m-p/254...

 

 

 


Things happen. Export/Backup your Identity Safe data.