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Regular Visitor
astronum
Posts: 5
Registered: ‎07-08-2012
Accepted Solution

Lost Norton Identity Safe Toolbar on Chrome

With Norton 360 6.4.1.14 successfully using the toolbar for some time with Chrome on Window 7.  All of a sudden it's gone.  The extension show disabled but I did enable and did restart computer.  Any help appreciated.

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Andmike
Posts: 3,562
Registered: ‎03-23-2011

Re: Lost Norton Identity Safe Toolbar on Chrome

[ Edited ]

Hi astronum.

 

I think you just need to re-enable it.  It would appear that one of the latest Chrome updates decides to un-enable it!

 

Select Settings: Extensions and you should see it.  Presumably now with the check box empty.  So just click on that and hopefully all will be well.

 

Good luck.

 

Edit:  My thanks to Krusty13 for an insight into this.  :-)   

collie21
Posts: 35
Topics: 3
Kudos: 5
Blog Posts: 0
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Registered: ‎03-07-2012

Re: Lost Norton Identity Safe Toolbar on Chrome

Hi astronum and Andmike,

 

Mainly for reference (for anyone interested), I have a couple of links from Google which I have good reason to believe will explain the cause of this issue.

 

Google - Time For A Tune Up

Chromium blog: No more silent extension installs

 

Hope these help.

 

Collie21

Collie21 tries to be accurate but may make the odd mistake from time to time.

If you notice a mistake he has made, please PM him and let him know and/or leave a reply in the thread to point it out to him.

Thanks.
Regular Visitor
astronum
Posts: 5
Registered: ‎07-08-2012

Re: Lost Norton Identity Safe Toolbar on Chrome

This does explain what happened.  Thanks.