Re: NIS 2013 IDsafe Local Vault Status.

ALF60 · ‎03-10-2010

Just a note about Kaspersky if you want to have the builtin password manager it is only in Pure Total Security 2.0 the regular Kaspery Internet Security does not have a password manager. It is available at kaspersy for usd $25.00 it is licensed from Lamantine software the developer of sticky password. Also the password manager program from Kaspersky/Sitcky password has a builtin password generator and a virtual keyboard

PhoneMan · ‎11-09-2010

ALF60 wrote:
Just a note about Kaspersky if you want to have the builtin password manager it is only in Pure Total Security 2.0 the regular Kaspery Internet Security does not have a password manager. It is available at kaspersy for usd $25.00 it is licensed from Lamantine software the developer of sticky password. Also the password manager program from Kaspersky/Sitcky password has a builtin password generator and a virtual keyboard

You can also save the program to USB stick and use it on another PC. When you remove the USB from the other PC it clears everything from that PC. I may have to give it a try if Norton does change its ways.

Jim

MSWallack · ‎07-25-2008

I have routinely upgrade to each new version of NIS since the very first version. And I've done so for the computers in my office and much of my family. But with the decision to remove the local Identity Safe in reliance upon a cloud-based system, I will not be updating NIS further and will, unfortunately, have to look for an alternate solution. The worst part of this problem is that Symantec elected to ignore the feedback from their best and most knowledgable customers who took the time to try to the beta of NIS 2013. I, like many others who expressed concern, simply am not willing to trust my passwords on a remote server. We've all read far too often (just this week, in fact) about servers being hacked and passwords being stolen. My preference, and it appears that of many others, is to keep my passwords on my local computer, not in the cloud.

winapps · ‎08-01-2009

Just gave the standalone ID Safe/Norton Toolbar a try. I was hoping it wouldn't be the same as the one in NIS 2013. Sadly to say it is the same thing that Symantec unwisely put in NIS 2013. No local vault, Facebook junk in the toolbar. This is one time I'm happy that my subscription is running out. Time for an alternate solution. NIS just doesn't cut it anymore.

winapps · ‎08-01-2009

Gave the free trial of Kaspersky a try a couple of days back. Really slowed down my system to a crawl compared to Norton 2012. (Win 7 x64). Gave Webroot SecureAnyWhere Complete a try also. Very fast but the problem is it also has an online only solution for password management. Even so I really liked it because it is fast and uses very few system resources. Trouble is when I lost access to the online vault their support was terrible. Wasn't able to get phone support, tried online support and they told me that the problem was caused by the rememnants of an older Webroot app. Never had Webroot on this machine before so that couldn't have been the problem. Tried thier forums and stated the problem and also stated that I had never had Webroot before. They gave me the same solution. Saw one solution on the forum where someone had a problem similiar to mine and they told them to go to the online password manager and reset the permissions. I tried that but was blocked from the site. As soon as it would come up it would redirect me to another site that said I needed to upgrade my software to the version I already had. Just glad I was able to get my money back from Amazon. The whole point of this long winded post is that this could happen to any online vault. While Symantec's support has improved a lot from several years ago it's stil not as good as it could be (though better than Webroot's).

winapps · ‎08-01-2009

Just saw a post where someone upgrading to the new Norton is having similiar problems to what I had with Webroot. I have to say I believe that this won't be the last time someone has this problem:

http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Unable-to-use-Identity-safe-help/td-p/...

Bring back the offline vault.

noghere · ‎04-20-2011

Same problem here. I've clear installed NIS 2013 on a my old XP pc and IDsafe local vault is disappeared. I can use only the online vault. I've upgraded from NIS 2012 to NIS 2013 anolther my WIN 7 pc and the original local vault option is still working. I hope Norton lab works around this problem. I think it is usefull to have both the options working even if somebody made a clear install of NIS 2013.

avjohnnie · ‎09-16-2009

noghere wrote:
Same problem here. I've clear installed NIS 2013 on a my old XP pc and IDsafe local vault is disappeared. I can use only the online vault. I've upgraded from NIS 2012 to NIS 2013 anolther my WIN 7 pc and the original local vault option is still working. I hope Norton lab works around this problem. I think it is usefull to have both the options working even if somebody made a clear install of NIS 2013.

Everyone needs to understand that Symantec does not view this as a problem. They are saying that it is an intentional design change that everyone should unquestioningly accept. Though repeatedly asked for an explanation, those questioning are treated to silence. Whether or not this design change remains a permanent change remains to be seen. Many are complaining about it. And I believe that as more users discover it, the tide of dislike will continue to grow...

Currently the only option for restoring a local vault (after loosing it to the online version) is by reverting from the 2013 version back to the 2012 version of your product and setting up your local vault again - hopefully you have saved local exported copy of your original vault content.

Also...

Please be aware that the .DAT file export format of 2013 is not backward compatible for use with the 2012 version - meaning if you want to export your online vault for purpose of saving it before reverting to the 2012 version, be sure to export the vault as .CSV - not .DAT, otherwise you will be unable to import it into the 2012 product.

Kind Regards,

John

noghere · ‎04-20-2011

John,

It's really strange... because reading the ID safe vault instructions you can see how to configure it. You can configure the local vault setting or the online vault setting.I think that there is something wrong.

https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?actstat=activated&buildname=Re...

avjohnnie · ‎09-16-2009

noghere wrote:
John,

It's really strange... because reading the ID safe vault instructions you can see how to configure it. You can configure the local vault setting or the online vault setting.I think that there is something wrong.

https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?actstat=activated&buildname=Re...

Yet another Symantec support webpage that doesn't (yet) correctly match the actual 2013 (shipped) product...