Re: NIS Limitations

Edjr60 · ‎02-21-2011

techman_hou wrote:
Ed,

I appreciate your input. The popups blocking a click through could be an issue that is specific to my OS version or computer configuration somehow (I doubt it, but it is remotely plausible). I'm actually more upset about NIS not working with FF 13.0 now, I don't relish having to spend an few hours installing and reinstalling software, hoping it will fix an issue that should have never happened if Norton and FF communicated better..
Most of the other stuff is annoying because it is short sighted coding practices...kind of a B. Gates mentality, "It doesn't have to be perfect, as long as most of it works." Before the last upgrade or newest version of NIS came out, I don't recall having these same complaints.

Each renaming takes me about a 30 seconds, most of the time is spent trying to click through the popup. That almost two hours to rename the 200 or so logins

Hi techman_hou,

There is another way to avoid the pop ups altogether. Click Identity Safe on the Norton Toolbar. From the MRU list that drops down, right click a login name. That will open a small menu with the options - Launch, Edit or Delete. Click Edit. The Edit Logins window will open, with the login you selected from the MRU list, pre-selected in the logins list on the left side. No need to mouse over the selection. Now rename the login in the Details section on the right. Be sure to avoid mousing over anything on the left side, considering the trouble you have been having. I tested this with my IS and it worked very well.

Ed

techman_hou · ‎06-23-2012

Ed,

Thanks again; but been there, done that.

It only works for the list of last sixteen log ins, and from the visible folders expanded view...otherwise you still have to go through the "Edit Logins" screen to access a login that was not recently accessed or is not available from the folders in "All Logins." If I have five, ten or fifty folders, and they all showed up, this would be good, but Norton limits the viewable folders to seven, then we are forced to access the "Edit Logins" screen for any folders not visible when we access "All Logins". You also can only edit one entry, then your back to deciding to close the "Edit Logins" screen and select another record to edit or play the right-click, left-click game from within the "Edit Logins" screen, essentially a fairly cumbersome process to edit a login.

Did I mention that I have to access at least one of those 'hidden' logins by accessing the "Edit Logins" at least once a day? Sure, I can edit those as I go, but why should even have to?

I realized today that it may be possible to export my NIS, then see if I can open it as a database somehow, then import back in the trimmed down "details" and login names. Will give it a shot & report back. Either way still a lot of time for me to invest to straighten out what I would think is a fairly straight forward and simple fix for Norton.

Edjr60 · ‎02-21-2011

techman_hou wrote:
Ed,

Thanks again; but been there, done that. It only works for the list of last sixteen log ins, and from the visible folders expanded view...otherwise you still have to go through the "Edit Logins" screen to access a login that was not recently accessed or is not available from the folders in "All Logins." If I have five, ten or fifty folders, and they all showed up, this would be good, but Norton limits the viewable folders to seven, then we are forced to access the "Edit Logins" screen for any folders not visible when we access "All Logins".

Hi techman_hou,

When you open a folder to rename logins, does the pop up appear so fast, that there is absolutely no way to click the login first? That almost sounds like the pop up appears before you actually move the arrow to the login name. I have never had this problem in NIS.

Ed

Edjr60 · ‎02-21-2011

Edjr60 wrote:

Yet I was still able to click through it, regardless of the pop up that displayed. I went back in to the details section and put the original name back, then saved the changes.

Edit: Clarification to post I made on 6-25-2012 at 9:16 PM. Upon another test of the same, I was not able to 'click through' the pop up that displays. I was however able to easily click the login name before the pop up ever appears. When mousing over the login name, it took 2 seconds for the pop up, or tool tip to appear. Enough time to click the entry first.

Ed

techman_hou · ‎06-23-2012

Edjr60 wrote:
Edjr60 wrote:

Yet I was still able to click through it, regardless of the pop up that displayed. I went back in to the details section and put the original name back, then saved the changes.
Edit: Clarification to post I made on 6-25-2012 at 9:16 PM. Upon another test of the same, I was not able to 'click through' the pop up that displays. I was however able to easily click the login name before the pop up ever appears. When mousing over the login name, it took 2 seconds for the pop up, or tool tip to appear. Enough time to click the entry first.

Ed

Yes, the descriptive popup is almost instantaneous. On occasion I might be able to left-click and get through (about 5% of the time), but the popup usually wins...evoking a game of left-click, right-click.