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Newbie
Mars_Buggy
Posts: 1
Registered: ‎08-17-2012
Accepted Solution

NIS in Chrome blocks all activity on G+

NIS has suddenly frozen me out of G+ when using Chrome. Extension enabled, and I cannot add a new post or comment on a post.  When the extension is disabled, I am able to participate again.

 

I am hoping that Norton will be able to confirm this is a known bug that has a fix or will have a fix shortly. Running windows 764 bit

Visitor
Josev
Posts: 5
Registered: ‎08-19-2012

Re: NIS in Chrome blocks all activity on G+

Hi,

 

I just wanted to second this post. I am using Norton 360 Version 6.3.0.14 and Chrome 21.0..1180.79 m and Google Plus becomes unresponsive when Norton Identity Protection add on is enabled. It gets back to normal when I disable the add-on. I'd like to keep using Norton Identity Protection/Identity Safe in Chrome, please can someone give us some info on when this is going to be fixed?

Newbie
timmydietz
Posts: 7
Registered: ‎07-11-2011

Re: NIS in Chrome blocks all activity on G+

Same thing here.  

 

I am also having an issue where N360 v6 just closes randonly.  Seems to only happen while using Chrome.  Symantec staff - why is this happening?  Just started since the last N360 update.

Edjr60
Posts: 1,584
Registered: ‎02-21-2011

Re: NIS in Chrome blocks all activity on G+


timmydietz wrote:

 

I am also having an issue where N360 v6 just closes randonly.  Seems to only happen while using Chrome.  Symantec staff - why is this happening?  Just started since the last N360 update.


Did everyone here receive the latest update/patch described in This Post, running liveupdate and rebooting whenever prompted until there are no updates left. Addresses issues with the latest NIS 19.8 and N360 6.3 updates.

 

 

 

Ed

Visitor
jmcz440
Posts: 4
Registered: ‎08-25-2012

Re: NIS in Chrome blocks all activity on G+

I have everything up to date and I am having similar issues with other sites as well. Certain pages don't fully load, some will lock up and not allow me to interact with page, if I open new tab and go back to page it unfreezes and is fully loaded.
I am running Windows 7 -64 bit, NORTON 360 v6.3.0.14, and chrome v21.0.1180.83 and all updates are current. I have been dealing with this since last update on 8/15/2012. I would like to continue using Identity protection, but for now I have it disabled.
I posted discussion here and also in chrome forum.

Jason
Visitor
Josev
Posts: 5
Registered: ‎08-19-2012

Re: NIS in Chrome blocks all activity on G+

I have just installed that update through LiveUpdate but I'm still having trouble with G+

 

Problem not resolved yet...

Visitor
ondrej
Posts: 9
Registered: ‎08-23-2012

Re: NIS in Chrome blocks all activity on G+

Visitor
DerekLongbow
Posts: 8
Registered: ‎08-25-2012

Re: NIS in Chrome blocks all activity on G+

Just updated. Still no joy. G+ not working on Chrome with NIS

Edjr60
Posts: 1,584
Registered: ‎02-21-2011

Re: NIS in Chrome blocks all activity on G+


DerekLongbow wrote:

Just updated. Still no joy. G+ not working on Chrome with NIS


Norton is aware of this. Visit this post

 

 

 

Ed

Visitor
DerekLongbow
Posts: 8
Registered: ‎08-25-2012

Re: NIS in Chrome blocks all activity on G+

I just updated Norton. Now G+ is working fine. I'm able to navigate between the pages.