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Newbie
HaggisKiwiNZ
Posts: 1
Registered: ‎09-24-2011

Re: Norton Confidential plug-in crashing NIS 2012

[ Edited ]

Same issue, but mine normally happens when I've got multiple tabs (more than 3) open in Chrome.

 

Chrome totally slows down and can take up to 15 secs to present pages with the simplest content.

 

Almost seems the Norton Confidential (under NIS2012) is checking every single line of code and link :smileysad:

 

Have only had this problem since applyingthe update to NIS2012. Did not have this problem with Chrome + NIS2011

 

EDIT + Update

1 - I disabled the Norton Confidential Chrome Plug-In and page load/refresh speed dramtically increased

2 - I renabled Norton Confidential Chrome Plug-In and page load/refresh dropped to appaling

Conclusion: Norton Confidential Plug-In under Chrome ain't that great!

Regular Contributor
JonBartels
Posts: 80
Registered: ‎02-16-2010

Re: Norton Confidential plug-in crashing NIS 2012

Chrome is my default browser and I have this issue as well.

Norton Confidential crashes a few times each day.

Also Chrome is VERY SLOW (which neutralizes Chrome's advantage over other browsers) especially when multiple tabs are open.

Internet Explorer (ver 7) is also running slow.

Please look into making Norton Confidential less of a resource hog.

Thank you!

michaell
Posts: 284
Topics: 4
Kudos: 205
Solutions: 14
Registered: ‎07-15-2008

Re: Norton Confidential plug-in crashing NIS 2012

The 19.1.1.3 patch was just released and fixes the crash issue in Chrome. If you still having problems after getting the patch through live update JonBartels please let us know!

Regular Contributor
JonBartels
Posts: 80
Registered: ‎02-16-2010

Re: Norton Confidential plug-in crashing NIS 2012

another Chrome browser problem!

the check boxes in gmail do not appear with the Norton Identity Protection extension enabled

yes I am updated to ver 19.1.1.3

Regular Contributor
JonBartels
Posts: 80
Registered: ‎02-16-2010

Re: Norton Confidential plug-in crashing NIS 2012

[ Edited ]

to HaggisKiwiNZ: agreed

Regular Contributor
JonBartels
Posts: 80
Registered: ‎02-16-2010

Re: Norton Confidential plug-in crashing NIS 2012

the problem is with "radio knob" type selection boxes in general on all sites
makes it hard on a survey site when you can't make any selections! 

Visitor
BazN
Posts: 1
Registered: ‎10-13-2011

Re: Norton Confidential plug-in crashing NIS 2012

I'm still getting this problem NIS 2012, despite the patch 19.1.1.2.  Seems to happen when displaying charts/graphs, so may be Java related?  Try site http://www.bullionvault.com and click on 'chart' tab.  I'm on Windows 7 and latest version of Chrome.  

Regular Contributor
SHASHANK
Posts: 40
Registered: ‎08-22-2009

Re: Norton Confidential plug-in crashing NIS 2012

I Also m facing the norton confidential plugin has crashed popup on chrome numeroud times .

 

I have the 19.1.1.3 patch installed on my NIS 2012 ....

 

Please provide a fix .....

Regular Contributor
SHASHANK
Posts: 40
Registered: ‎08-22-2009

Re: Norton Confidential plug-in crashing NIS 2012

Will there be a fix any time soon .??

What does norton confidential crappy plugin do anyway .?? 

Contributor
Themanwithaplan
Posts: 11
Registered: ‎09-15-2008

Re: Norton Confidential plug-in crashing NIS 2012

Mine keeps crashing too - every day.

 

I have W7 and NIS 2012