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Norton Toolbar / Norton Identity Safe

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salmondo
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salmondo
Posts: 1
Registered: ‎06-13-2012

Norton ID Safe is no longer remembering new login credentials

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‎06-13-2012 06:32 AM - edited ‎06-13-2012 06:34 AM

Norton ID Safe stopped capturing login credentials with last Norton 360 update Version 6.2.1.5. I am running Windows 7 Ultimate 64bit and Internet Explorer 9.0.8112.16421. Everything was working just fine and then Symantic did an update to my Norton 360 program and if I go to a new site it used to ask if I want to remember this site but it isnt doing it anymore. I even tried to delete on of my current logon's it will not try to remember it again.

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SendOfJive
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Registered: ‎02-07-2009

Re: Norton ID Safe is no longer remembering new login credentials

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‎06-13-2012 08:40 AM

Hi salmondo,

 

The popup prompt to save your logins for new sites has been replaced by a bar at the top of the webpage.  It is easy to miss if you are not looking for it.

 

Identity Safe Bar.JPG

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