Reply
smithy
Posts: 1,310
Registered: ‎02-07-2011
Accepted Solution

Norton Identity Safe Android Application

[ Edited ]

Hi all :-)

 

Found a minor issue with the Norton Identity Safe Android application on my

Samsung Galaxy S2 running ICS and also on a GB Galaxy Y.

 

Where when i open the app and the browser feature and select the menu

option i find it seems of the menu options are blocked by the URL address bar.

 

Portrait Screenshot SGS2

 

Screenshot_2012-07-20-17-51-58.png

 

Landscape Screenshot SGS2

 

Screenshot_2012-07-22-18-33-51.png

 

Scrolling up or down in portrait mode will not work as it will not move, but in landscape

it will scroll up and down but stops at the menu option of Bookmark in the menu list.

 

Little bit strange as there is part of some letters showing the portrait image under the

address bar.:-(

 

I cannot compare it to the tablet and the ID Safe app as the options in the menu list are

different on my Xoom tablet running ICS and everything seems to work ok on the tablet. :-)

 

It also appears to be a issue on a Android Samsung Galaxy Y running Gingerbread

where some of the options in the menu list appear to be cut off in both portrait and landscape. :-(

 

And one bit of feedback on something that is really needed with ID Safe is a option to import

and backup bookmarks with the browser feature which would help to make the browser a lot

more user friendly.

 

Cheers.:smileywink:

Symantec Employee
helen_lii
Posts: 3
Registered: ‎08-02-2012

Re: Norton Identity Safe Android Application

Hi Smithy,

 

Thank you for using Identify Safe. We really appreciate your feedback and we'll look into it.

smithy
Posts: 1,310
Registered: ‎02-07-2011

Re: Norton Identity Safe Android Application

Hi helen_lii

 

No worries as i am happy to help make a Android app better.:smileyhappy:

 

Cheers.:smileywink:

smithy
Posts: 1,310
Registered: ‎02-07-2011

Re: Norton Identity Safe Android Application

Hi helen_lii :smileyhappy:

 

I forgot something in my previous post and that was.

 

Welcome to the Norton Community Forums :smileyhappy:

 

Cheers.:smileywink:

Symantec Employee
helen_lii
Posts: 3
Registered: ‎08-02-2012

Re: Norton Identity Safe Android Application

Thank you~:smileyvery-happy:

smithy
Posts: 1,310
Registered: ‎02-07-2011

Re: Norton Identity Safe Android Application

Hi all

 

Just had a chance to test the latest version 1.5.0.9 of the Android Norton Identity Safe

application with my Gingerbread and Ice Cream Sandwich mobile phones. :-)

 

All seems fine now with the menu options with access to all of them, there are none that

are cut off with no access to them like in the earlier version of NID Safe. :smileyhappy:

 

Well done Symantec Norton Team on fixing the issue.:smileywink:

 

Will mark this one as solved.and accept as solution.  :-)

 

Cheers. :smileywink:

Symantec Employee
helen_lii
Posts: 3
Registered: ‎08-02-2012

Re: Norton Identity Safe Android Application

Thank you!!!