Norton Toolbar / Norton Identity Safe

[Alexander]

Over the last three days I have had problems connecting to Norton Safe Web.

Sometimes it does connect but very often it does not.

Has anybody else experienced this?

Thx, Alex.

[Bombastus]

I just did a quick check with a few webpages, and I am indeed getting "The connection to the server was reset while the page was loading" at the moment.

[Alexander]

Thank you Bombastus,

Must be a server problem.

Alex.

[rkasse]

Seems like a sever problem.  Been having trouble for about 2 days.  Norton hasn't figured it out yet.  I was on with live chat for about an hour.  They tried everything including uninstalling and reinstalling but no help.  A supervisor is suppose to get back to me within 24 hours. 

I just saw this thread and realized it must be a server problem.

[Alexander]

Thanks, rkasse.

Please let us know what you find out when they get back to you.

Regards, Alex.

[rkasse]

Although a little more than 24 hours has passed since my Live Chat session I have not heard anything back from Norton.  However, it does appear that the Safe Web url site check is working again.

[rkasse]

Guess I spoke too soon.  It has stopped working again

[Edjr60 Super Phishing Phryer]

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rkasse wrote:

Guess I spoke too soon.  It has stopped working again

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We are not alone on this. Same on my end ... no Safe Web for now  

Regards

Edjr60

[rkasse]

At this time Safe Web seems to be working OK for me.  Anyone else still having problems?

P.S..  Still have not heard back from norton support.

[Alexander]

It does seem to be working fine now.

Since this problem lasted for several days, Norton should have posted some kind of a message here on the forums.

I hope they do it if this ever happens again.

Alex.