Norton Toolbar / Norton Identity Safe

[Basiltherat]

I just installed the latest version of Norton 360 on my new computer - yes all updates have been downloaded, but the toolbar with the search engine that I had on my old computer is nowhere to be found.  I haven't found a suitable answer in any of the other threads.  PLEASE HELP!

[2YsUR]

What browser and version are you using?

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2 Ys u r 2 Ys u b i c u r 2 Ys 4 me

[2YsUR]

Also, what version of N360 are you using?

[peterweb Super RootKit Eradicator · Accepted solution]

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Basiltherat wrote:

I just installed the latest version of Norton 360 on my new computer - yes all updates have been downloaded, but the toolbar with the search engine that I had on my old computer is nowhere to be found.  I haven't found a suitable answer in any of the other threads.  PLEASE HELP!

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Welcome

You do not mention which browser, but go to the option to manage your add ons. Make sure that Norton Toolbar and Norton Vulnerability Protection are enabled.

[Basiltherat]

I am using Internet Explorer.  I think I am beyond hope, I cannot find where to manage add ons. 

[Basiltherat]

OK I found where to manage add ons but there is nothing there for Norton toolbar!  I tried to download Norton Safe Web Lite but it wouldn't let me, it said I already had the toolbar downloaded!!! But WHERE IS IT??? This is so ridiculous.

[Basiltherat]

OK, I finally got it, Thank you!! For some strange reason when I looked for "manage add ons" by searching in programs and files, I got to the right place but the Norton toolbar wan't there. I finally found a phone number to call and the tech opened the same manage add ons but with the "tools" icon ( I didn't know to look there) and the same info was there, but the Norton toolbar was also there.  That is strange to me, I don't understand why.  But it is fixed. Thanks again.

[Basiltherat]

Got it fixed, thanks.

[peterweb Super RootKit Eradicator]

Glad you got it fixed.

Sorry I was not up at 3 am to help you find the setting.