Norton Toolbar / Norton Identity Safe

[hastran]

When I start up Internet Explorer 9 32 bit I get my home pages but no Norton Toolbar. It does not appear in the toolbar list or on manage add-ons. However if I click on a direct link to a website i.e. in an email IE9 appears with the norton tool bar. Can someone help me with this please.

I've attached two screen grabs of the manage add-ons screens.  toolbar problem 1 show what it looks like when I open up IE9 from a direct link to a page and toolbar problem 2 show what it looks like when I open up IE9 from the desktop scortcut or start menu

Toolbar problem 1

Toolbar Problem 2

[SendOfJive Norton Fighter]

Hi hastran,

Are you using pinned sites to open your home pages?  Pinned sites open without any add-ons or Browser Helper Objects running.  This is a security feature that Microsoft incorporated into the pinned site concept.

[hastran]

No I'm just using the shortcut on the quick launch bar or on the start menu