Norton Toolbar / Norton Identity Safe

[peterweb Super RootKit Eradicator]

When you upgraded from Vista to Win 7, was it a clean install or an inplace upgrade? It is possible that something got messed up in the upgrade.

You did not mention the complete version number of NIS. Support - About.

It might be worth trying the Norton Remove and ReInstall tool that you can find Here. If you choose this option, be sure to run LiveUpdate manually a few times, rebooting as necessary, until there are no updates available.

[shawrysh]

It was an inplace upgrade. The version of NIS is 19.7.0.9. I will try the remove and reinstall and see if that makes a difference. Sounds like a weekend task.

Thanks for the idea, I'll let you know how it works.

Sh

[Krusty13]

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shawrysh wrote:

Thanks for the advise, but that is not the problem.

I do not have Active X filtering turned on. I did turn it on, then turned it off. It did not change anything.

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Hi shawrysh,

As Phil has reproduced what you're seeing,  I'm guessing something else is in play.

I don't mean to sound like a scratched record,  but when you turned off Active X filtering, did you uncheck it from tools,  or just for Google.com in the address bar?

Thanks,  Dave.

[shawrysh]

It is turned off from the IE Tools menu.

[shawrysh]

Any other ideas? In IE 9 if I do a search in Google, Yahoo or Bing, no Web Safe icons, but in IE 9 if I use the Norton search on the Norton toolbar I see the Web Safe icons. In Chrome if I do a seach in Google, Yahoo, Bing, or Norton search I see the Web Safe icons. Again I have IE 9 running on Windows 7 ultimate.