09-13-2013 04:10 PM
I just installed Norton 2014 Internet Security and when I opened both Firefox and IE10 and tried to type passwords into either browser the browsers froze. As soon as I disabled Norton toolbar, passwords entered fine again. This never happened until I updated Norton Internet security today. Has this happened to anyone else?
09-13-2013 05:04 PM
Have you restarted your computer? This can fix all kinds of issues, especially after installs or updates.
Be sure you have run LiveUpdate manually a few times, rebooting as necessary, until no updates are available.
09-16-2013 04:19 AM
I started getting random freezes again. Turning off Norton toolbar fixes the problem immediately. I tried reinstalling Norton Internet security 2014, but the problem still occurs. Logging off and back on seems to fix the problem for a while, but it still randomly occurs. This problem never happened to me with previous versions of the Norton tool bar.
09-16-2013 05:45 AM
Also, can please provide following information.
>Are you facing browser freeze issue with both Firefox and IE
>Firefox and IE version
>Norton Internet Security product version
>How did you update to Norton Internet Security ver21? Updated through Support->check for New version? Or Did you install a full version of NIS v21?
Any details you can provide are appreciated. Thanks.
Sunil G A
Norton Forums Administrator