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Visitor
nwoolhou
Posts: 3
Registered: ‎06-10-2012

Safe web icons missing

IE9 Windows 7

My safe web icons have disappeared.  I verified that the toolbar is activated and the add ons are activated.  Norton safe web is enabled in norton.  I have  updated the Norton 360.  I reset to default the internet advanced option.After all this, I stll do not have the safe web icons.  Help!

yank
Posts: 10,064
Kudos: 2,249
Solutions: 512
Registered: ‎12-02-2009

Re: Safe web icons missing


nwoolhou wrote:

IE9 Windows 7

My safe web icons have disappeared.  I verified that the toolbar is activated and the add ons are activated.  Norton safe web is enabled in norton.  I have  updated the Norton 360.  I reset to default the internet advanced option.After all this, I stll do not have the safe web icons.  Help!


Hi nwoolhou,

 

Which search engine are you using?

Visitor
nwoolhou
Posts: 3
Registered: ‎06-10-2012

Re: Safe web icons missing

I'm using yahoo.  But I also tried Google and it didn't work there either.

Norton Fighter
Krusty13
Posts: 6,840
Registered: ‎05-31-2011

Re: Safe web icons missing

Do you have ActiveX Filtering turned on?  If so,  you need to allow ActiveX for Yahoo.com and Google.com etc.

 

Dave.

W W W  =  Wild Wild West.    Be careful out there!

Visitor
nwoolhou
Posts: 3
Registered: ‎06-10-2012

Re: Safe web icons missing

I tried Activex on and I tried Activex off.  Still not icons

Symantec Employee
prasanna_a
Posts: 1,115
Registered: ‎05-09-2011

Re: Safe web icons missing

Hi,

 

Just open up the Identity Protection settings UI from the product and check "Site Rating Icons in search results" is set to ON and Safe Surfing settings.

 

Regards,

Prasanna