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Contributor
srothkin
Posts: 43
Registered: ‎08-26-2011

Re: How to save Norton 360 settings and then restore them after uninstalling/reinstalling Norton 360

Screen shot of file versions.

 

Contributor
srothkin
Posts: 43
Registered: ‎08-26-2011

Re: How to save Norton 360 settings and then restore them after uninstalling/reinstalling Norton 360

Screenshot of C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\hotfix

Regular Visitor
hrussd
Posts: 7
Registered: ‎10-29-2011

Re: Toolbar incompatible with Firefox 14

Yank, for about two weeks things were going fine with FF 14 and the new Norton Toolbar (2012.7.4.1). Then FF began to have frequent (but not usually immediately reproducible) crashes. I sent lots of crash info to the Mozilla support. I began to selectively disable FF add-ins, and thus determined the Norton Toolbar was causing the problems. Then I noticed that the Toolbar version had regressed to 2012.5.5.11! I assume this is causing the FF crashes. I have tried the repeated NIS updates until no more updates were available, but the Norton Toolbar still shows 2012.5.5.11. Should I try the NRnR route again?

yank
Posts: 6,120
Kudos: 1,265
Solutions: 315
Registered: ‎12-02-2009

Re: Toolbar incompatible with Firefox 14


hrussd wrote:

Yank, for about two weeks things were going fine with FF 14 and the new Norton Toolbar (2012.7.4.1). Then FF began to have frequent (but not usually immediately reproducible) crashes. I sent lots of crash info to the Mozilla support. I began to selectively disable FF add-ins, and thus determined the Norton Toolbar was causing the problems. Then I noticed that the Toolbar version had regressed to 2012.5.5.11! I assume this is causing the FF crashes. I have tried the repeated NIS updates until no more updates were available, but the Norton Toolbar still shows 2012.5.5.11. Should I try the NRnR route again?


Hi hrussd,

You are correct in that the NTB"s regression in version number appears to cause these problems. 

 

I have the Comcast version of N 360 installed on another system and that particular product has not updated to the new Norton Toolbar yet and I do not see the probelms encountered with the new TB - so Ifully believe it is the latest NTB version that is the cuplrit.

 

No need to run the NRnR Tool again - as it will not help in this situation.

 

Senthil did post here that Norton is aware of the situation and is working on it - that was 2 days ago, so hopefully the new week will provide something.