08-07-2012 05:17 AM
No problems were found when I launched the support scan.
I'm not sure how to get the engine number. I couldn't find the Program Data folder in the C drive. I do have vista - does that change anything? sorry.
I went into the Norton program and for the 360 it said that I have version 184.108.40.206
08-07-2012 05:43 AM
My engine number shows N360_220.127.116.11.
Thanks Harley55 - that's the second time I have seen 18.104.22.168 in the .rdf install file with the folks who are having problems. I will continue searching and keep you posted if I get anything out of it.
08-07-2012 05:56 AM
I went to: http://updatecenter.norton.com/
and updated my version of Norton 360 to version 6, and ran live update 2 or 3 times. problem fixed. THANKS!
08-07-2012 06:07 AM
Glad you got it sorted disiders.
BTW, the .rdf insatll fileis located in the same location in Vista - I just veified it on my laptop.