04-24-2012 02:25 PM
NIS v188.8.131.52 still gives me problems with at least one url (http://www.itv.com/lifestyle/thismorningcompetitio
Unfortunately, this competition form is normally the only one I ever attempt to fill using the Fill Form drop down. I have Googled for other competition forms and the ones I have found all seem to autofill first time, ie with no refresh being necessary, and I suspect my problem might only occur with the above link.
Hope this makes sense.
Solved! Go to Solution.
04-24-2012 11:22 PM - edited 04-24-2012 11:23 PM
Are you facing this issue with IE or Firefox? Could you provide the OS information,Browser type(FF/IE) with version?
We have tried to reproduce the issue,but it seems works fine with Firefox12 . When we visit that page fill form infobar appears with number of cards stored in Identity safe ->Edit identity cards and it offers to select the card and it fills fine.
When we refresh the page, fill form appears before the page is getting loaded completely, if we select a card using fill form infobar that time(before loading the page) ,we see this behavior.
Please wait for the page loads completely and try filling the form page using fill form infobar
04-25-2012 12:55 AM
I'm using IE9 v9.0.8112.16421, update version 9.0.6 (KB2675157) on Vista and I get the problem even if I wait till after the page has fully loaded and I use the fill form infobar. I also get it on my little used Firefox 12.0. You appear to see the problem only after refreshing the page whereas I'm only seeing it if I don't refresh. Strange, but not something I necessarily want to spend too much time on. I've reported it and you've looked at it. That's good enough for me unless anything changes for the worse. Thanks.
04-25-2012 05:20 AM
Thanks for reporting this issue. We are able to reproduce this issue with IE and works fine with Firefox. The issue is specific to IE only. We will look into it.
04-26-2012 01:36 PM
Glad to hear it's being tracked. Meanwhile, there are other competition pages on the ITV site which display the same problem, notably http://www.itv.com/Lifestyle/RealDeal/Comp/default