Norton Toolbar / Norton Identity Safe

[longcaster]

Why does Identity Safe log me in when I am not logged into Identity Safe?

Dell Inspiron XP home SP3 N360 V6.2.1.5 using Google Chrome as browser.

I used REVO Uninstaller Pro to clean my browser histories, as well as deleting browsing history function of Chrome itself. Then I restarted my computer.

I open Chrome to go to a website I read (I had manually logged out of it prior to clearing histories) to log in.

Since the toolbar to get to the Identity Safe login que is not visable until I go to someplace that requires a login, I had to go to this site first.

Why, without me being logged into Identity Safe, did Identity Safe automatically fill in my username & password?

[dickevans Super RootKit Eradicator]

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longcaster wrote:

Why does Identity Safe log me in when I am not logged into Identity Safe?

Dell Inspiron XP home SP3 N360 V6.2.1.5 using Google Chrome as browser.

I used REVO Uninstaller Pro to clean my browser histories, as well as deleting browsing history function of Chrome itself. Then I restarted my computer.

I open Chrome to go to a website I read (I had manually logged out of it prior to clearing histories) to log in.

Since the toolbar to get to the Identity Safe login que is not visable until I go to someplace that requires a login, I had to go to this site first.

Why, without me being logged into Identity Safe, did Identity Safe automatically fill in my username & password?

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Hi,

Could this be the reason?

I'm on NIS but the screen is about the same as 360's

[SendOfJive Norton Fighter]

Hi longcaster,

Unless I am missing something, that is not Norton Identity Safe logging you in.  Two indicators of that:  First, as you mentioned, the Norton Identity Safe message bar at the top of the page is prompting you to log into Identity Safe - therefore IDS is not open and will not log you in.  Second, the login fields will appear as a weird lime-green color when Norton autofills them.  Those in your screenshot appear to be pale yellow.  I notice that the "Remember me" box just below the login fields is checked.  If you have not been deselecting that when you visit the website, the site itself may be logging you in automatically.

[longcaster]

To my knowledge, I have to be logged into Identity Safe to have it fill in username & password.

[peterweb Worm Eliminator]

SendOfJive is trying to point out that because of the color in the log in fields, this does not look like Identity Safe filling in. It is your browser or a cookie  filling in because you have the 'Remember Me' box checked.

If you log into your Identity Safe, the color would change to the lime green mentioned.

[dickevans Super RootKit Eradicator]

SOJ,

I've been playing  - again.

My NIS identity safe is filling things in with a green background BUT my stand alond identity safe is using a gold background.

Does this have any bearing on things?

[peterweb Worm Eliminator]

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dickevans wrote:

SOJ,

I've been playing  - again.

My NIS identity safe is filling things in with a green background BUT my stand alond identity safe is using a gold background.

Does this have any bearing on things?

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Dick

Looking at the settings page posted above, this must be NIS or 360. Too many options for the stand alone ID Safe.

[SendOfJive Norton Fighter]

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dickevans wrote:

My NIS identity safe is filling things in with a green background BUT my stand alond identity safe is using a gold background.

Does this have any bearing on things?

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I haven't used the standalone version.  But even if it colors the login fields gold, it wouldn't apply in this case since longcaster is using Norton 360 and therefore could not have the standalone version installed. 

[SendOfJive Norton Fighter]

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longcaster wrote:

To my knowledge, I have to be logged into Identity Safe to have it fill in username & password.

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That is correct.  That is why it cannot be Norton Identity Safe filling in the blanks, it must be something else.

[dickevans Super RootKit Eradicator]

My browser's ability to save usernames and passwords was disabled by NIS on one system and the stand alone on another. I suspect that 360 should do the same but may not have?