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Visitor
nasroo
Posts: 4
Registered: ‎07-03-2012
Accepted Solution

how to inport data from an harddrive to the new one ?

Hello,

 

my computer got crashed and i needed to install windows in on a new ahrddrive (new Oartition). I Didnt save the data. But teh whole old directory is on odl drive (D:\\).

 

My question is how can i trasver the data ffrom idetify-safe to the new harddrive without having the export file ?

 

Thanks

 

 

peterweb
Posts: 4,845
Kudos: 543
Solutions: 184
Registered: ‎04-17-2008

Re: how to inport data from an harddrive to the new one ?


nasroo wrote:

Hello,

 

my computer got crashed and i needed to install windows in on a new ahrddrive (new Oartition). I Didnt save the data. But teh whole old directory is on odl drive (D:\\).

 

My question is how can i trasver the data ffrom idetify-safe to the new harddrive without having the export file ?

 

Thanks

 

 


Welcome

 

Try the instructions from Dinesh in the following post. That was for N360 but it is all about getting the Identity Safe data back.

 

http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/recovering-identity-safe-data-from-a-n...


Things happen. Export/Backup your Identity Safe data.
Visitor
nasroo
Posts: 4
Registered: ‎07-03-2012

Re: how to inport data from an harddrive to the new one ?

Thanks for the answer Powerweb,

 

i did the same what danisch posted in the forum. But now i cant longin at all. it says "Login in your storage is curentlly not available". 

 

Any idea whats wrong ?

 

 

dickevans
Posts: 9,529
Registered: ‎04-08-2008

Re: how to inport data from an harddrive to the new one ?

Can you log into your MyNorton Account?

Dick
Win7x64 SP1 current NIS V20
Visitor
nasroo
Posts: 4
Registered: ‎07-03-2012

Re: how to inport data from an harddrive to the new one ?

yes i can log into my MyNorton Accont

Visitor
nasroo
Posts: 4
Registered: ‎07-03-2012

Re: how to inport data from an harddrive to the new one ?

I sloved the problem.

 

I restored the password. Then i imported the dat.file (from old computer) and it worked fine for me :=)

 

thanks for the help

dickevans
Posts: 9,529
Registered: ‎04-08-2008

Re: how to inport data from an harddrive to the new one ?


nasroo wrote:

I sloved the problem.

 

I restored the password. Then i imported the dat.file (from old computer) and it worked fine for me :=)

 

thanks for the help


Excellent!

Always glad to hear that all is well :smileyvery-happy:

Dick
Win7x64 SP1 current NIS V20