11-26-2013 06:50 AM
norton 360 plug in and norton identity safe were working fine with chrome . I had to reinstall chrome due to some problems
now norton plug in is missing so is norton identity safe . how can i make sure it starts working again
P.S norton identity safe is working fine with my other 2 browsers IE and Mozilla
appreciate your help
Solved! Go to Solution.
11-26-2013 07:21 AM - edited 11-26-2013 07:22 AM
Hi justrazae, and welcome to the Forums!
Check if it is listed in the extensions but not enabled? Click at the upper right >Tools >Extensions: if Norton Identity Protection is listed, enable it.
Hope that helps.
11-26-2013 08:03 AM
actually i had removed chrome and reinstalled it , Norton identity protection was itself missing from the extensions
after a lot of head banging i fixed it . we have to drag Chrome.crx file from C:\Program Files\Norton 360\Engine\22.214.171.124\exts
onto chrome://extensions/ this will integrate norton toolbar and norton identity safe. I already had norton 360 installed and norton identity safe configured.
hope this helps some one else