Norton for Mac

[mntd]

I am running OS X 10.7.3.  Just today I started receiveing the message "Norton AntiVirus Error.  AntiVirus Auto-Protect could not load the scan engine.  Please run Live Update to get the latest version."  I ran Live Updatye .  Still got the same message.  Then uninstalled NIS and reinstalled NIS. Still get same message.

[LeeD]

I have the same problem that has just started, and now I am without virus protection.  I've tried reinstalling Norton Antivirus and restarting the system with no luck.

Ed

[LeeD]

Symantec was able to help me with this problem by using their removal tool for mac that cleared the system of all Norton files.  I then reloaded Norton Internet Security 5 for Mac, and now everything is back to normal - for the time being.  Thanks Symantec staff for your help.

Ed

[Axelero]

Exactly the same issue.  I upgraded to v12 last night on my new Macbook Pro running 10.7.3  Fresh install of everything, mac straight out of the box and I get the Scan Engine could not be loaded. I tried updating [Norton] and am told I am it's up-to-date, however against each update is a red cross rather than expected a green tick.  Am I missing something ??

regards

[LeeD]

Symantec advised me to totally remove all of the Norton files using their removal tool for mac

(https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&do...

and then reinstall the product.  This worked for me.  You'll require your product key from your Norton users account.

Good luck, Ed