Reply
Newbie
johnkenko
Posts: 2
Registered: ‎04-21-2012

Discount Code --- Use???

Where can I apply the Discount Code (25%)?  I'm trying to renew my subscription?  I don't want to go ahead and purchase and find out that I could not apply my Discount Code, and then hassle trying to get a hold of Norton to get my credit.  That Nathan Support is so lousy.  Will I receive any feedback to this inquiry?

Jim

Symantec Employee
RvShar
Posts: 62
Registered: ‎09-07-2011

Re: Discount Code --- Use???

Hi John,

 

Welcome to Norton Community.

 

Can you tell me the exact name of the product that you are trying to renew?

 

-

Rv

Newbie
johnkenko
Posts: 2
Registered: ‎04-21-2012

Re: Discount Code --- Use???

[ Edited ]

Norton Antivirus for my Mac.  I had found discount code CPNPAL25NORTON  which shows 25% off!

 

Could you give me a call or leave me a number that I can call you if I am not home?  I've been trying to get a hold of someone to give me assistance.  Your online help is useless for my case!  It keeps asking me to select something that doesn't even apply to me!

 

Jim Kono

[Removed]

 

[Edit: Removed the contact number information to conform with Participation Guidelines and Terms of Service ]

Symantec Employee
RvShar
Posts: 62
Registered: ‎09-07-2011

Re: Discount Code --- Use???

[ Edited ]

Hi John,

 

In this case i would suggest you to buy a new product [ New pack of Norton Antivirus for Mac] insted of renewing the same one.

The price would be very much similar and you would be able to use your discount coupon also without any hassle.

 

If you have a Mac OS x 10.7 then you can go to the website http://buy.norton.com , click on "SHOP PRODUCTS" and then select "Norton Antivirus for Mac 10.7" .

 

When you proceed to payment, on the shopping cart page you will find the place to type in your coupon code, and avail the 25% discount.

 

I am attaching a screenshot of the shopping cart page, on which you can find the place to enter coupon code, heighlighted in RED color.

 

Mac purchase.JPG

 

--

 

In case you have lower version of Mac (10.4, 10.5 , 10.6 etc ) then the best option for you would be to reach out to our support team at www.norton.com/chat

 

let me know if you have more questions.

 

Regards,

Rv

Newbie
leaseagreement
Posts: 1
Registered: ‎05-09-2012

Re: Discount Code --- Use???

the coupon.com forum has Norton discount codes if that one does not work