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Visitor
shucke
Posts: 3
Registered: ‎08-23-2012

How do I remove Norton Internet Security when the uninstall fails?

Tried to remove norton internet security but the uninstaller failed. Now I can't get rid of it and as far as I can tell the settings for the firewall are still in place. I looked for an uninstall script but all I could find was one that could only be downloaded via FTP. FTP has been removed from my system because of a need to shut off all internet services other than browsing and email. Why cant you make this script available for download like every other website in the world? And is that even the right one? I am on mountain lion and I got the norton from comcast. Then I was told it is not compatible and I would have to get version 5. Tried to install but it wouldn't with the other norton half installed half not. So what now?

Symantec Employee
ryan_mcgann
Posts: 864
Registered: ‎01-10-2009

Re: How do I remove Norton Internet Security when the uninstall fails?

Please see my response on the other thread. Basically, you will need to run this tool:

https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=20080427024142EN&product...

 

Ryan McGann
Principal Software Engineer
Macintosh Products & Solutions
Symantec