03-31-2012 02:23 PM
I recently upgraded my MAC to OS 10.7 Lion and installed Norton Anti-Virus 12 for MAC. I am a writer and the idle time back up is driving me nuts. While I am writing if I stop to consider a phrase or an idea Norton activates, scans the file and drops a folder on my desk top. This just about makes me want to uninstall Norton and get my money back. Can you tell me how to eliminate this problem? I have turned the idle time scan off but that makes no difference it still does it. In a typical writing session I might have 30 folders on my desk top. I use Pages for my writing. I would appreciate any help you can give me in this matter.
03-31-2012 03:05 PM
Can you elaborate a little on what files are being created on the desktop? This doesn't sound like NAV behavior, at least not intended behavior. Does disabling Automatic Virus Protection (the setting above Idle-time scanning) make any difference?
04-10-2012 02:42 PM
This happens when using Pages for manuscript preparation. I have tried turning off everything but it still does it. I can type a bit but when I stop to collect my thoughts or look up something it automatically scans the document, and creates a file on my desk top. My trash is full of these unnecessary files. HELP!!!
04-10-2012 03:40 PM
Could you tell me what the names of the files look like? I can't think of why NAV would be creating desktop files. If they still occur with Idle time scans and AutoProtect disabled, then you may have to look elsewhere. Maybe there is a setting in Pages? Did it just start happening after installing NAV? When you say "it scans", are you seeing some sort of progress window?
04-10-2012 04:03 PM
The folder it creates has the name of the document and in the folder it has a buildVersionHistory.plist, and index html and a quick look folder with a thumbnail.jpg. I looked in Pages for some possible solution but no luck. This didn't start until I installed OS X Lion and the new Virus program for that system. I'm sure at a loss and it slows down might writing to a crawl when I have to stop every time I pause and wait for it to do its thing.
I'm not sure that it is NAV's fault but I had to start somewhere. Thanks for whatever help you can give.
04-11-2012 10:19 AM
I googled "buildversionhistory.plist" and found this discussion:
https://discussions.apple.com/thread/2344751?start
Are you using Stuffit? It sounds like it may be auto-expanding what Pages is auto-saving.
04-11-2012 11:16 AM
That may be it. I went into the stuffit preferences and tweaked it a little and it doesn't do it as often now but still does it. I guess I will run a diagnostic on the system and see if something has gotten fouled up. Anyway, I'm still writing and groaning everytime it interupts me andjust trying to adapt for now since I have a deadline. Thanks for your help and I'll let you know how this all turns out.
04-12-2012 08:18 AM
I deleted Stuffit, since Apple has an expander. I think that may have been the problem. Thanks for your help.
04-12-2012 08:36 AM
No problem. I know someone who works at Smith Micro, I'm sure they are aware of this but I will touch base with him when I can.
04-15-2012 06:43 PM
Thanks for your help.
