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Newbie
Doctor_J
Posts: 2
Registered: ‎09-30-2012
Accepted Solution

Impossible to "close the lock" in Norton Firewall

Hello there,

 

I have a small problem with Norton Firewall. I'm running MAC OS X 10.6.8 and I use Norton Internet Security 5. When I try to close   the lock to prevent further changes the lock opens again after few seconds, and this happens every time.

 

Anyone with a similar experience?

 

Thanks!

 

J

karigane
Posts: 237
Topics: 9
Kudos: 18
Solutions: 25
Registered: ‎11-10-2009

Re: Impossible to "close the lock" in Norton Firewall

Symantec decided that the lock unlocking itself again should be a "feature," and they intentionally keep it unlocked despite confusion and complaints over the behavior.

 

P.S.  Symantec only supports NIS 5 on 10.7 and 10.8.  NIS 4 is compatible with 10.6.8 (however it's no longer supported or maintained, and some features no longer work).  Symantec's "official" response is for customers to upgrade their OS.

Newbie
Doctor_J
Posts: 2
Registered: ‎09-30-2012

Re: Impossible to "close the lock" in Norton Firewall

Thanks! That thing was driving me mad!

 

J