Norton for Mac

[mikeromo]

hi everyone!

So, it sounds like the word is out--Apple announced that MacOS X 10.7, "Lion" will come out tomorrow.  

We have a conversation about Lion support here, but here's an update:

1 - We need to get the final version of Lion in our hands and then we can do our final rounds of testing before we release Norton AntiVirus 12 and Norton Internet Security 5 for Mac.  If you are interested in these new products, please visit http://norton.com/lion to sign up for notification and we'll tell you when you can purchase them.

2 - If you are interested in checking out the beta versions of the new products, email me or visit http://norton.com/lion to download the beta.  

3 - We will publish a more comprehensive list of how our current products behave in Lion, but here is what to expect:

• Norton AntiVirus - scanning works as expected
• Norton Firewall - Firewall features work as expected
• Norton Confidential - Safari 5.1 is not supported, so phishing protection and page analysis will not work

4 - You can find some more information on this KB article.

I will continue to update this post and the rest of the Mac team will be visiting these forums to make sure your questions regarding Lion support are answered as quickly as possible.

Thanks,

mike

mike_romo@symantec.com

(I fixed the broken link. -Dave) 

[Grumpy48]

Mike, you have a broken first link.

[BobP1776]

Mike,

You say NAV 11 "scanning" works as expected under Lion.  Is that just Manual scans, or does that include Auto Protect?  What about Live Update to get new definitions?

Since you limited the comment to scanning, I'm assuming there's a problem with Vulnerability Protection.  Correct?

--Bob

[mikeromo]

Hi--

I am sorry, I should have been more clear: no issues with Vulnerability Protection in NAV or NIS.

Do know that if you install NAV or NIS on top of a Mac running 10.7, you will not be able to run LiveUpdate-- the current version requires Java to be installed. If you install Java, you should be able to get updates. I will find the right Java install link today. 

If you already have NAV or NIS installed on 10.6 and go to 10.7, you will be able to run LiveUpdate if you keep Java around.

Auto-Protect runs fine as well under 10.7.

Thank you, more soon!

best,

mike

[mikeromo]

hi everyone!

One thing to note about Java--after installing Lion, previous versions of Java are not there, apparently. SO, what happens is that when LiveUpdate tries to run (or Adobe CS's products load), you will get prompted with an error that says "Java Run Time not installed--would you like to install it?" or something like that. Just say yes, then Software Update will install Java, and you will be able to run LiveUpdate just fine.

Thanks,

mike

[Grumpy48]

Mike,

There is a Java Update just for Lion, It appears that you are using previous versions of Java, am I wrong?  Go to this site-

http://support.apple.com/kb/DL1421

As always,

Grumpy48

[mikeromo]

thanks for the link! It seems to work fine when running Software Update, but this link will work too.

thanks for helping out,

mike

[Grumpy48]

Mike,

Norton Security needs some serious work, we both know it. In Apple's view Java is going down, if you're going to stay in the Mac market, you'll need to move with them. This means moving away from Java, no easy choices.

http://reviews.cnet.com/8301-13727_7-20081032-263/java-for-os-x-lion-available-from-apple/?part=rss&...

You have some time to plan for a transition, but the stopwatch is ticking.

I figure you have been as honest as possible, just stay that way with your Mac customers. We'll get along just fine.

As always,

Grumpy48

[mikeromo]

hi--

Totally valid point--and just so you know, the new products, NAV 12 and NIS 5, do not require Java at all.

I just wanted to give an update on the current products, which do not officially support Mac OS X 10.7.

thanks,

mike

[Grumpy48]

Hi Mike,

I installed “Lion” with “Java For Mac OS X 10.7”. Everything works just FINE. When you wrote that Java was being phased out, that was the point where the weight shifted in favor of this new OS X 10.7. The changes that I believe that were needed, were in fact, most probably, already in place. I can understand everybody's desire for security, but if you do not earn the buyers' trust, you have a bigger problem than you may realize. It is not just of fact of losing a customer, but that customer just may be able to communicate well enough to convince your future customers, maybe. There is nothing worse then a disgruntled customer.

But through this blog, you got your hands dirty and earned our trust. Thank you, for your patience with me.

Respectfully,

Grumpy48