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Visitor
gbrlmtts
Posts: 1
Registered: ‎07-22-2012

NIS 2012 for Mac (OS X Lion) won't scan or switchs back to ON some features.

Hi guys,

 

Let me start by saying that I do know this tread is possibly open somewhere here. But it's been such a tough week and I'm already tired of this issue. Not being rude, just really tired. :)

 

Well, my NIS is with this issue for the last, I don't know, three months? It wont scan, won't change back to ON some features and sometimes don't seem to work at all. It DOES runs LiveUpdate, but unfortunally seems to be "broken" yet. 

 

I've done the homework and uninstalled everything with the whole "terminal" command-line script, and re-installed as it should. But nope, nothing happened. 

 

Could you guys help me?

 

 

Kind regards from Brazil.

:)

Product Analyst @ Rede Gazeta
Tech-addicted, unfortunally. :)
Symantec Employee
ryan_mcgann
Posts: 852
Registered: ‎01-10-2009

Re: NIS 2012 for Mac (OS X Lion) won't scan or switchs back to ON some features.

First, I apologize for this issue. We've had no luck in reproducing it. 

 

Second, please, please please contact me privately, and I will give you the instructions on both how to solve it for you, and give us some more information so we can solve it for all customers.

 

Again, sorry for the problems.

 

Ryan McGann
Principal Software Engineer
Macintosh Products & Solutions
Symantec