08-05-2012 08:56 AM
Trying to install NIS 5 for mac 10.8 and keep getting message:
Norton cannot be installed on this disk because the following incompatible product(s) are installed:
Norton Personal Firewall
Norton Internet Security
You must uninstall the opther product(s) before installation can be performed.
I uninstalled the prior version and did a search on the computer for anything Norton...nothing comes up. Any ideas?
08-05-2012 12:21 PM
Since you ran the uninstaller, it is strange that anything would be detected by the NIS 5 installer. I assume you restarted after uninstalling (if not, you could try that).
Otherwise, your best bet is probably to try using the tool here, and then trying to install again: