Norton for Mac

[criea]

I bought online a new subscription to my norton internet security for my mac and after the installation it says that my subscription has runout and I need to buy a new one. I've uninstalled my original Norton and installed this one to try to fix it but it seems to not do anything. I'm out of ideas on what to do and it's an awful lot of money if it's not going to work...if you know what I mean.

[SUBASH_PRABU Symantec Employee]

Hi

   Welcome and sorry for the trouble you're going through.

Please provide us this info : What version of MAC are you using ?

[criea]

os X

[SUBASH_PRABU Symantec Employee · Accepted solution]

Hi 

   OS x which version: To find the version goto the apple icon->About this mac->Let us know what is the version.

[criea]

10.6.8 and I figured it out right before thank you!

[SUBASH_PRABU Symantec Employee]

What happened? Did you activated the NIS?