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Newbie
malart
Posts: 2
Registered: ‎09-06-2009

Norton 11.0.1 to 11.0.2 update isn't happening

Live update keeps telling me I'm up to date but I know that I'm not what gives? 
Newbie
malart
Posts: 2
Registered: ‎09-06-2009

Re: Norton 11.0.1 to 11.0.2 update isn't happening

225 views and no replies........looks like I chose the wrong software for my system.....even going to support is dismall Pay premium price and sub par service

 

Another disgruntled customer

Symantec Employee
cswertfager
Posts: 47
Registered: ‎05-04-2009

Re: Norton 11.0.1 to 11.0.2 update isn't happening

Hi Malart,

 

So sorry for your troubles and for our delayed response. We are busily updating our products for Mac OS 10.6 compatibility. We recently released LiveUpdate 5.1.1 that addressed some updating issues. Please try the following and let me know how you make out.

 

1. Quit LiveUpdate.

2. Download LiveUpdate 5.1.1 stand-alone installer from:

ftp://ftp.symantec.com/misc/tools/mactools/LiveUpdate5.1.1.tgz

3. Expand LiveUpdate5.1.1.tgz.

4. Double-click and install LiveUpdate.mpkg.

5. Run LiveUpdate.

 

Thanks!

Corey

Corey Swertfager
Symantec Macintosh QA Engineer