09-06-2012 10:54 AM
I have a question for the folks at Norton. I run Norton Anti-Virus for MAC (8.8 mb) and when I went to run an update I received an Error Prompt and according to the summary the NCO for Macintosh Anti-Phishing Defs did not load, along with the NAV for Macintosh Virus Defs, and the NIS for Macintosh Submission Data Control.
When this has happened in the past the program switched over to a larger set of files usually about (120-150 mb) and then everything is updated. However on this update my machine did not revert to the larger file for the updates.
Any suggestions on what I could do to get this update?
Will there be some sort of patch released to cover this problem?
09-12-2012 10:46 AM
I'm having similar problem running Mac OSX 10.7.4. LiveUpdate begins download and then gives me the error message. The files that won't download are LiveUpdate for Macintosh (poetic, right?), NAV for Macintosh Virus Defs, NIS for Macintosh Submission Control Data and NCO for Macintosh Anti-Phishing Defs. I saw that the latest Firefox is causing Norton problems, so I've removed it and use Safari exclusively now (annoying). But, it hasn't helped the problem.