Norton for Mac

[Stratford_E15]

I have a mac and following the recent news reports regarding the infection of macs with viruses hidden in Flash Updates, I carried out a scan of my mac using my Norton Anti-Virus Software.

The scan detected two Trojans, I clicked repair, but nothing seemed to happen and a later scan found the viruses still on my mac.

What can I do now, how badly is my mac infected and why didn't the Norton Anti Virus Software prevent the infection?

[DavidThomas88 Regular Contributor]

hi  you sould have check out my fourm i made it s a little guid line for newbi and other ueser when reporting  some in

you fourm sould have went too the mac fourms  has we got a fourm for mac ueser uesing MAC NIS and NAV

 

http://community.norton.com/t5/Forum-Feedback/here-some-tips-for-Newbie-and-other-fourm-ueser-that-r...

like i said this fourm  dos little good  in the feedback it needs too be in fourms like norton 360 NIS/NAV other and MAC nis and NAV  too where evere one can see it

[SUBASH_PRABU Symantec Employee]

Hi Stratford

      Welcome and sorry for the trouble you're havin, can you please provide us more info regarding the MAC version and the name of those infected files that norton found in your MAC? It'll be helpful for us to help you out.

[andy87743210]

I have almost the same problem, two trojans detected. I run a mac 10.5.8 with automatic update switched on and all updates installed, andI have installed google chrome as well as firefox and safari web browsers.

My Norton anti virus subscription was running out and I bought a new subscription NAV 2011 and after I installed it I ran a complete virus scan. After scan was complete it found 4 problems, 2 instances of "Trojan Horse" and 2 instances of "Trojan.Gen".

My norton anti virus 2011 is unable to repair the problem and delete the trojan which is maybe located on my external hard drive which is my time machine drive.

Is this a big threat? And how can I remove these trojans? or must I take the computer to a service station for mac?

Good week to all.

Andy

[x190av]

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andy87743210 wrote:

I have almost the same problem, two trojans detected. I run a mac 10.5.8 with automatic update switched on and all updates installed, andI have installed google chrome as well as firefox and safari web browsers.

My Norton anti virus subscription was running out and I bought a new subscription NAV 2011 and after I installed it I ran a complete virus scan. After scan was complete it found 4 problems, 2 instances of "Trojan Horse" and 2 instances of "Trojan.Gen".

My norton anti virus 2011 is unable to repair the problem and delete the trojan which is maybe located on my external hard drive which is my time machine drive.

Is this a big threat? And how can I remove these trojans? or must I take the computer to a service station for mac?

Good week to all.

Andy

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These appear to be items that will only run on a Windows machine. I don't know about Time Machine but to get them off your internal HD go to ~/Library/Caches/Java and delete that folder and do "Finder->Secure Empty Trash...". To be sure, run another scan on your internal HD.

Belated Research:

Time Machine deletions are apparently done from within Time Machine itself.

https://discussions.apple.com/thread/1257816?start=0&tstart=0

[andy87743210]

Thank you for the tips. It solved the problem.

After some searching I managed to find the files which norton pointed to and they weren't in the time machine drive but on the main drive and when I deleted them and did a new scan my norton found no more trojans.