08-01-2012 06:55 PM
I had NIS for Mac and switched to Norton AntiVirus for Mac.
I am now getting recurring pop ups from NIS stating "Activation required"
I loaded Symmantec uninstaller, but there is no obvious NIS installed just Norton Identity, Norton Firewall and Norton AntiVirus.
How do I get rid of these popups?
08-01-2012 08:16 PM
This thread will probably be moved to the Mac section of the forum.
Did you remove the NIS before installing NAV?
As they are different products, you would have to enter an activation key for NAV. It will be different than a NIS key. Did you enter a new key as part of the installation process for NAV?
08-02-2012 06:52 AM
08-02-2012 10:32 AM
Hey. I'm using the latest Macbook Pro (not retina) and running Mountain Lion.
I was using the trail version, which expired, then i hit the renew option, filled info, paid, got charged. But when I enter my product key, it keeps coming 'Unable to Verify'.
Then I uninstalled, and reinstalled using the setup from mynorton account, and that hasn't solved. I updated everything using liveupdate too. Gatekeeper also disabled. Still displays 'Unable to Verify'
Now I'm charged for a year, but unable to use it. Whats the fix? If nothing for now, I'd atleast like a refund.
08-02-2012 01:18 PM
08-02-2012 02:31 PM
The link being provided around the website has been wrong I guess. I got the correct link from another thread!
I hope you guys fix this soon.