09-17-2009 02:05 AM
if i would do a clean install of SN and than install NIS 4 Mac, what limitation would i experience, now that the AV schould work?
09-17-2009 02:21 AM
Has anyone actually tried to update to Snow Leopard after getting the 11.0.3 update? Were they successful? Were there any problems...etc?
I just did it, and so far, no problems.
09-17-2009 02:37 AM
From my earlier post on 9/10 – I have just bought a new MacBook Pro and it was delivered with Snow Leopard already installed. I have used Norton AntiVirus for over 10 years so I paid the upgrade price from my old v10 only to find it is incompatible.
Eventually Tech Support advised me to totally uninstall AntiVirus. I have now reinstalled it, run Live Update todown;oad the patch, re-started and run a scan without any problems.
09-17-2009 05:39 AM
For the time being.... the new 11.0.3 is working fine with my machine. At last should I say...
But overall, thanks for the job
09-17-2009 07:56 AM
My point of view:
There are a lot of explanations about what hard work is reconfigure the NIS4 for Snow Leopard etc.
OK.If you (norton) is my friend, i would say, OK mate, keep working and when you're ready i'll upgrade...
The point is that NORTON (the managers too) are not our friends but we pay MONEY to receive high quality service.
In this case i really don't care about the problems of the programmers, managers etc. There just no working Internet Security 4 for Snow leopard.Very simple.And of course my decision is simple too: i switched to Intego Internet security X5, work excellent and have a lot of benefits comparing it to NIS4.
09-17-2009 08:30 AM
I totally agree--you pay good money, you deserve the best we can offer. I am sorry that we are losing you as a customer and I hope you have good luck with Intego's products. Intego does good work and is a good competitor. I think what you are seeing here is our paying the cost for being more cutting edge than their products (they might have basic stuff like firewall and antivirus, but they don't have the phishing protection, vulnerability protection, deepsight integration, etc)--no one is doing what we are doing, but that means we are more susceptible to changes in the OS.
Let us know what you like in the Intego product! I've looked at it and appreciate what they are doing...and looking forward to what we'll be delivering, too! ;)
Regardless, your point is well taken. This has been more than frustrating for all of us, believe me.
09-17-2009 01:22 PM - edited 09-17-2009 01:42 PM
Thanks for the comment.About the things that could be improved in NIS4 and the things that Intego has:
- Intego has wi-fi monitoring (signal, mac address, etc.)
- Intego has bandwidth monitoring (in details , IP, tcp/udp, FTP, ........)
- Intego has better (user friendly) interface, also open and close applications faster than NIS4 in NIS4 if i click to close the window, it minimizes but not quit
- NIS4 doe's not backup function that Intego Internet security has (also allow to backup on remote host via FTP/SFTP, file sync.)
- ICMP block (stealth)
- the scanner of NIS4 is super slow, it's gonna take more than 2 hours for 250GB HD.Also if it find an virus it doesn't give detail information about it.
Of course i can tell what NIS4 has better than Intego: Fishing protection (good working!)
I also want to mention about some bugs that i found working on Leopard with NIS4: sometimes when i open firewall, the gray message appear and obligate me to restart!!! , also i have a problem with the driver of HP wi-fi print server.After installing the driver and restart the icon of NIS4 that stay above disappeared and hp print server didn't work properly nider NIS4 firewall.
i have an explanation about why Intego has better things and work faster , has super interface etc.
The answer is simple: if you buy multifunction printer, you have scanner, printer, even fax, copier machine in one.
If you buy best scanner, best printer, best copier separately the price of them will be x10.
Norton insist too much on Windows security and everybody could be sure that the resources for Mac security are incomparable with these of Intego which is focused only in Mac security.
These are my impressions.I wish you all the best and as big fan of Mac and Norton at all i'll keep visit this place.
09-19-2009 12:07 PM
09-19-2009 01:17 PM
I assume you've rebooted several times since this issue first appeared--if not, first try restarting. The QuickMenu disappearing not an issue we know about, so it's possible this is not related specifically to Snow Leopard.
First please first make sure the QuickMenu is not crashing for some odd reason. Open the Console application (Applications -> Utilities) and click the triangle next to the ~/Library folder. Then turn down the triangle next to DiganosticReports. Look for any crash reports beginning SymUIAgent and are dated recently. If you find any, please attach them to the forums here.
If there's no crash reports, the upgrade to Snow Leopard might have removed our file that causes SymUIAgent to load during system login. Look for a file in /Library/LaunchAgents/com.symantec.uiagent.plist. If there's no such file, then somehow the Snow Leopard migration might have messed things up. You can try re-installing if that's the case.
Finally folks, this thread is quite long. It would help out a lot if you could just create a new topic when you experience a Snow Leopard issue, instead of tacking it on to the end of this thread. It's hard to figure out what is new when scrolling through 7 pages and we might be missing important questions.