08-21-2009 03:45 PM
Over the past 3 weeks I have been plagued with excessive fan noise on my Macbook. I did some investigation and I am noticing that the SymUIAgent.app is constantly crashing and restarting on my machine. I know it is restarting as each successive entry in the Processes list has a higher PID.
How can I fix this issue? I would like to keep the product, but if it is going to cause crashes and degrade my system performance I will have to look elsewhere.
I am attaching one of the crash logs which will hopefully further assist.
Solved! Go to Solution.
08-22-2009 03:43 PM - edited 08-22-2009 03:58 PM
Sorry for the troubles. I think this crash has been posted before, and while we know its cause, we don't know the root of the problem.
If my memory serves correctly, the last person who had this same crash also had corrupted settings files. This could be verified by opening the Console application, and clicking on system.log on the left side of the window. You'll see some messages from SymUIAgent OR SymSharedSettings about "Could not connect to settings" or "Could not read settings file".
If you see these messages, the easiest solution is to uninstall and re-install. If you prefer not to do that, you can also run this command from the command line (Terminal application)
sudo rm -rf /Library/Application\ Support/Settings/1/
Copy and paste this into the Terminal window and press (return). It'll ask you for your password. Then reboot your computer ASAP. This WILL delete ALL of your settings, which might be unfortunate and undesirable. If that's the case, let me know and I'll come up with a better solution but it might take a little while.
Once you restart, this should fix the problem because it delete the corrupted settings file.
Give that a try and let me know if it works. Sorry about the problems.
08-23-2009 06:45 AM
Uninstalling and Reinstalling made the problem disappear. Hopefully this isn't a recurring thing and a fix is found as to what causes the issue. However, I'm glad to see I'm back and running without the constant crash.
Thanks for the help.