04-18-2011 01:47 PM
It's generally better to do a fresh install on the new computer, as opposed to transferring NAV. If you do transfer it, there is a tool you will need in order to update the licensing info correctly, let me know if you need that.
04-19-2011 04:46 AM
04-19-2011 07:43 AM
You should not need to purchase it, but if you don't have the original installer, you may need to contact Customer Support with info about where and when you bought the product. In this case a transfer may be easier, I'll reply again shortly with info about the key migration utility.
04-19-2011 08:10 AM
Here's the location of the tool. Download and run it per instructions on this page, AFTER you have used Apple's migration to move NAV to the new computer.
Let me know if this causes any problems with NAV.
04-24-2011 11:36 AM
Hi, thanks for the information but that didn't fix the problem. I get a message when i try to run Live Update saying there are pieces misssing from LiveUpdate and to try reinstalling it.
04-24-2011 12:02 PM
You can get the latest installer for LiveUpdate here:
If that doesn't help, you may need to contact Customer Support to recover an installer for the entire product.