Norton for Mac

[Lee_G]

I will need to look at your log files.  I'll send a private message shortly with instructions.

[cbell120]

ok thx

[Lee_G]

I do see at least a couple detections in QTFiles, amongst a lot of others.  See if this helps at all:

1. Run the Terminal application (from /Applications/Utilities/Terminal)

2. Enter this command:

sudo rm /usr/bin/MigrateQTF

(you will be prompted for your admin password, enter it and hit return)

Are you finding a lot of these repeatedly, or just a couple?

[cbell120]

Claude-BELLIVEAU:~ cbell120$
Claude-BELLIVEAU:~ cbell120$ sudo rm /usr/bin/MigrateQTF
Password:
Sorry, try again.
Password:
Claude-BELLIVEAU:~ cbell120$ sudo rm /usr/bin/MigrateQTF
rm: /usr/bin/MigrateQTF: No such file or directory
Claude-BELLIVEAU:~ cbell120$
Claude-BELLIVEAU:~ cbell120$ sudo rm /usr/bin/MigrateQTF
rm: /usr/bin/MigrateQTF: No such file or directory
Claude-BELLIVEAU:~ cbell120$

[Lee_G]

It looks like it removed the file I am suspicious of.  Let me know if you get more detections now.

[cbell120 · Accepted solution]

It appears it worked!

thank you very much!

*****

Claude B.

[cbell120]

thank you1

[Lee_G]

No problem. Sorry I didn't think to have you try that sooner, but it was less obvious in your case what the issue was.  Thanks for your patience.