Norton for Mac

[Plato]

I have run iAntivirus on the "entire system"  of my Macbook Pro running Mac OS 10.7.3 twice.    Each time it indicated there were multiple viruses.    But when (as instructed) "Quarantine" was checked for the specific files,  none was listed.    What is going on here?   

Thanks,

Plato

[Lee_G]

Depending on permissions, iAntivirus may not be able to repair or quarantine viruses in some areas (this is due to Apple's limitations on file access by App Store apps).  After scanning, there should be a yellow link indicating the number of infected files.  If you click this, what is indicated in the "Status" column?

[Plato]

There are 8 files listed that are apparently in a single folder.   If I place a check mark by a file,  and select to delete,  I get the message:   "Are you sure you want to delete the selected items?   Note, one ore more of the items are contained in archives.    The entie archive will be delected for those cases. "    Choose:  either Cancel or Delete.   I hope that by selecting "Delete,"  I delete only the selected items.   I am unclear what deleting the whole archive implies.

Thanks for your help.

[Plato]

I forgot to add that the status column says,  "Could not repair,"   for each of the 8 files.

[Lee_G]

The delete functionality cannot selectively delete only certain files in an archive, so the warning refers to that.  If you choose to go ahead, the entire archive (e.g. zip file) will be removed, not just the infected part.  Note that infections in an archive are effectively inert until they are expanded, so if you are unsure about whether other parts of the archive are needed, you may want to keep it and see if it can be disinfected some other way.

If you can add a screenshot of the details sheet, I may be able to get a better idea about your particular scenario.

[Plato]

The screen shot is below.

[Lee_G]

So it appears all the infections are in an archive named "donovan's greatest hits".  Do you have any idea if this contains anything legitimate (actual content you would want to keep)?  It looks like a Trojan Horse to me, in which case the best thing would be to delete it.  The other possibility would be to use some commands in Terminal to change permissions, in which case it could possibly be repaired, but that gets somewhat complicated.  The full version of Norton AntiVirus may be able to repair it also, but it depends on the actual infections.

[Plato · Accepted solution]

Thanks for all your attention.    As Windows malware, I suppose these files would not hurt my Mac,  but I will just delete the folders containing those files.    Thanks again.