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Contributor
moose
Posts: 21
Registered: ‎05-14-2010

no product key prompt

  Hello all. I just loaded nis4 on a friends macbook(w/snow leopard). I'm not much of a mac guy

but all seemed to go smoothly. The only thing I wasn't prompted for was the product key. Right

now everything's working fine-updates,scans,etc.. Now, the insert from the box said I have 15

days to activate with the product key. Fine. So, where does this take place? I've activated norton

products before and always came to the 'enter product key' portion of the installation. That was

always on windows pcs. Mac seems to have thrown me a curve. Or maby I threw myself a curve.

At any rate I didn't notice any prompt for a key at any time during installation. I notice with windows

pcs everytime you turn on your machine you're reminded that you must do such and such to finish

registering your product in a certain amount of time or days or whatever. I'm wondering will I get a

reminder from this nis4 for mac re the product key? Remember, I'm not a mac guy so if there's

some more input I need do on the macbook give me the simple version. Thanks in advance 

Symantec Employee
Lee_G
Posts: 840
Registered: ‎11-23-2009

Re: no product key prompt

NIS 4 includes a 1 year subscription without the need to enter a product key.  When you need to renew, you'll be prompted for your renewal key.