Other Norton Products

[DaveH]

Thanks, i didn't know that. I wonder whats different.

Maybe an updated hal,  I can see that there is a Vista hotfix for stop 0x0A errors

http://support.microsoft.com/kb/929777

Edit- Yes, the Ghost 15 recovery disk is backward compatable.

But if that doesn't work you should take Brian's suggestion and contact support

[emmons92627]

The Ghost 15 recovery disk made no difference.

Thanks, guys, for all your effort. I'll try to e-mail Norton Support, but I've just about run out of hope on this one. I don't mind going back to Ghost 3 if necessary, but I will lose two backups, one of them somewhat important.

Ghost 14 was a gift, so at least I didn't lose any money.

Thanks again.

[DaveH · Accepted solution]

If your in a bind or support can't help you, you may want to try removing a stick of RAM

I know I saw that error before, this is a long topic that was never resolved but the person said that they could boot with no errors after remving some RAM but always got the same stop error with all the RAM

http://community.norton.com/t5/Other-Norton-Products/Unable-to-Boot-from-Custom-Ghost-14-0-Recovery-...

Best of luck,

Dave

[redk9258]

Could try to build the SRD on Win PE 3.0.

[emmons92627]

Dear Dave,

It gives me great pleasure to report that YOU NAILED IT!

A little while ago I switched memory chips, and I should have known to check that the first time I saw a blue screen.

A friend gave me three 1 Gb memory sticks (Kingston KVR400X72C3A) to replace my two 512K sticks (Kingston KVR400X64C3A).

The computer seemed to function OK, but when I tried the recovery disk several days later, I got the blue screen that tipped you off. If I want to increase my memory, I'll get larger versions of my original model.

Life looks bright again. Thanks to everyone for the help.

[DaveH]

Excellent! glad you figured that out.

However I wouldn't give up yet.   When you get some free time you might want to try and see if you can find a combination of 2 of those new sticks that will work.  The new and old RAM are both PC3200 and should be compatable.  Chances are just one of the "new" sticks has a problem and it seems like 2GB is a "sweet spot" for using XP, I'm sure you noticed an improvement over 1GB.

Thorough RAM tests take so long to run, booting to the recovery disk might give you a quick way to find if 2 of those sticks will work for you.

But either way I'm glad you got it working and was able to figure out the cause.

Dave

Edit- I was mistaken.  Both are 400MHz PC3200 but the bigger ones are ECC and you would have to check that Mobo to see if it supports ECC, a lot or most really don't as far as I know.