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Visitor
johndkeene
Posts: 9
Registered: ‎08-21-2009

Error EC8F17B3 when trying to copy a drive

I had a 256G SSD boot drive that died.  So while I was waiting for warranty replacement, I ran on a 1T magnetic disk.  I am now trying to copy back to the replacement 256G SSD and I get the following error while running the Copy Drive Wizard:

 

Error EC8F17B3: Cannot complete copying of disk0-vista (C:\) drive.

--Cannot copy source drive to destination location.

---Attempt to handle too many NTFS attributes.

---Cannot copy source drive to destination location.

----Attempt to handle too many NTFS attributes.

 

I have the latest version of ghost.  The source drive is clean with no errors.  Any ideas?

AllenM
Posts: 10,206
Topics: 221
Kudos: 2,143
Solutions: 377
Registered: ‎12-14-2008

Re: Error EC8F17B3 when trying to copy a drive

Hi,

 

Please check this link. There is a slightly different error message on that thread but the same error code so I would recommend trying the steps outlined there.

 

Allen

Windows 7 Ultimate SP 1, 32 bit, 4 GB * NIS 2012 (19.8.0.14) * Ghost 15 * IE 9, Firefox, Safari.
Test laptop with W7 Home Premium 64 bit * NIS 2012 (19.8.0.14)
AllenM
Posts: 10,206
Topics: 221
Kudos: 2,143
Solutions: 377
Registered: ‎12-14-2008

Re: Error EC8F17B3 when trying to copy a drive

Oh, forgot to ask. You said you had the latest Ghost version. What does this mean? Do you have Norton Ghost 14 or the latest on some previous version?

 

Allen

Windows 7 Ultimate SP 1, 32 bit, 4 GB * NIS 2012 (19.8.0.14) * Ghost 15 * IE 9, Firefox, Safari.
Test laptop with W7 Home Premium 64 bit * NIS 2012 (19.8.0.14)
Visitor
johndkeene
Posts: 9
Registered: ‎08-21-2009

Re: Error EC8F17B3 when trying to copy a drive

I have the "resize" box checked, and I delete the partion from the destination drive before each attempt (so it shows as "unallocated space").  My source drive only has about 150G so should fit with no issues on the 256G disk.

 

My Ghost version is 14 and when I run LiveUpdate, it says I'm up to date.  The "too many attributes" error hits I found when I googled implied a chkdsk issue on the source drive but chkdsk runs clean both in a command prompt and when run during reboot.

 

 

Super Bot Obliterator
Brian_K
Posts: 5,318
Registered: ‎04-19-2009

Re: Error EC8F17B3 when trying to copy a drive

John,

 

I'm not familiar with 1T magnetic disks. Did you do Copy Drive from your SSD to the magnetic disk. Was that before the SSD became "sick"? What size was the Vista partition on the 256 GB SSD? 

 

If you can't correct the error I suggest imaging (recovery point) the current Vista partition and restoring the image to the new SSD. I'm not sure what will happen to your starting sector offset.

Visitor
johndkeene
Posts: 9
Registered: ‎08-21-2009

Re: Error EC8F17B3 when trying to copy a drive

When the original SSD died, I restored onto a temporary 1T disk (using Ghost).  Now I'm ready to move back to the replacement SSD.  My error happens exactly the same time as the other thread -- once it's done copying data, so at 99% and the last few seconds.

 

So, I'll probably wait till next weekend to try again and if I don't hear any good work-arounds, I'll try to just do a restore onto the replacement SSD.

 

Super Bot Obliterator
Brian_K
Posts: 5,318
Registered: ‎04-19-2009

Re: Error EC8F17B3 when trying to copy a drive

John,

 

Just to sort out confusing terminology. You restored an image to the magnetic disk. You didn't do Copy Drive to the magnetic disk. Correct?

 

Do you still have the original image?

 

I read the other thread and I wasn't convinced the error was due to not copying into unallocated space. I know you have been copying into unallocated space.

 

Are you using a laptop or desktop? Brand?

Visitor
johndkeene
Posts: 9
Registered: ‎08-21-2009

Re: Error EC8F17B3 when trying to copy a drive

[ Edited ]

This system is a desktop -- home grown Core i7 system.

 

I didn't do a "drive copy" when I set up the temporary magnetic disk because the original SSD died unexpectedly so I had to restore from backup to get my current temporary drive up and running.  I've lived on the temporary drive for the last month or so, continuing to do regular full/incremental backups.  When the replacement SSD finally showed up, I figured I'd have fewer hastles by just doing "copy drive" to get it set up rather than doing a restore since my full backup only runs once a week (incremental runs daily).

 

This is part of a multi-drive setup.  The SSD is my boot/system drive and I have another magnetic disk as my user drive that is mounted under \Users (OS is Vista).

 

Message Edited by johndkeene on 10-03-2009 04:14 PM
Super Bot Obliterator
Brian_K
Posts: 5,318
Registered: ‎04-19-2009

Re: Error EC8F17B3 when trying to copy a drive

[ Edited ]
OK. All clear now. I'd definitely recommend restoring your latest incremental image. That is my preference when upgrading to a new HD.
Message Edited by Brian_K on 10-04-2009 10:31 AM
Visitor
johndkeene
Posts: 9
Registered: ‎08-21-2009

Re: Error EC8F17B3 when trying to copy a drive

And I shouldn't have any issues with my mount point that links in my user drive?  That should all restore OK even though I'm not restoring my user drive (only the boot drive)?