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Visitor
Astroprojector
Posts: 1
Registered: ‎09-14-2012

Error "please insert the recivery disk" when trying to restore image

Hello,

 

I am encountering the same error as described in this post: http://community.norton.com/t5/Other-Norton-Products/Error-quot-please-insert-the-recivery-disk-quot...

 

The apperent solution is to use Ghost 14 SRD, also described in the same post. It says to contact  forum member Eric_Carlstrom for a link to the Ghost 14 SRD, which does not have this bug.

 

The post is more than two years old. Is there a way to still aquire Ghost 14 SRD?

 

Thanks

Symantec Employee
andreash_utah
Posts: 408
Registered: ‎07-27-2009

Re: Error "please insert the recivery disk" when trying to restore image

Yes, you can. Send me a private message and I can help you out.

 

However, as that post is 2 years old try this:  Download the recovery disk for Symantec System Recovery 2011. It will restore Ghost 15 image files. Right-mouse click on your START button, and select OPEN WINDOWS EXPLORER. When it opens, copy and paste this into the address bar: ftp://usoruser11:d0wnl0&d@supportftp.symantec.com and download the file Sym_System_Recovery_2011_10.0.1.41704_English_Recovery_Disk_Only.zip. Unzip, and burn a new CD from the ISO. You do that by right-mouse clicking on the ISO file, and select OPEN WITH...WINDOWS DISK IMAGE BURNER.

-Andy

Visitor
one0one
Posts: 1
Registered: ‎10-17-2012

Re: Error "please insert the recivery disk" when trying to restore image

Hello andreash_utah

 

I'm having the same problems with the "please insert the recovery disk" error.

I would like to try the workaround with  SSR 2011 but if i want to access the ftp i need a password?

Could you provide me the necessary infos?

 

Thanks in advance

 

one0one