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[sailindon]

Hello all: I have Vista Home Premium and the O/S was corrupt on my HP desktop. So I added a 1T external drive and used Ghost 14.0 to make a backup of the files to this drive. Then Used HP's  system recovery disks that were made when the computer was new a couple of years ago. Now when I try and use Ghost to restore these files, I can't because it can not find a recovery point. The recovery point was lost when I used the original HP system disks, they restored the hard drive to originally received condition. How do I reload these files from my external HD? Thanks, Don

[mdturner · Accepted solution]

Welcome to the Norton Community

Use recovery point browser and point it to the external drive.

[sailindon]

Hello: Thanks so much for the help, it worked and now have the old files back and configuration back. I was getting concerned, last night had a chat session with a Norton analyst, and he said there was no way to recover the files. Now I have to find a way to save the files before I reformat with the HP system recovery. I tried to make a image copy of C drive with Norton Ghost but it would not. I have backed up the files to my external hard drive with Ghost but can't find the way to be able to recover these files. Will keep trying before I again wipe out the hard drive again. Thanks again, Don