Other Norton Products

[C_hris]

Hi, I installed Norton Ghost 14.0, and downloaded the latest updates, but when my system rebooted it just stuck part way through the boot process and never reached my desktop. I had to go into safe mode and use system restore to return to a pre-installation state in order to get the machine bootable. Any idea what might be causing this? OS is Windows XP SP2.

[Tony_Weiss Administrator]

I would first contact our Customer Support team to help troubleshoot the issue:

http://www.symantec.com/norton/support/selectproduct_ts.jsp

Without access to your system, it's a bit difficult to figure out a solution to the problem. With their help, you should be able to get this issue resolved. Thanks!