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Regular Contributor
Tube-Rider-Dude
Posts: 62
Registered: ‎02-25-2012

Re: Ghost 15 Error EC8F1780: Cannot successfully reconcile changes since last session

Hi Dave, Chaps,

 

Thanks for the feedback! In response to Dave's comments I will respond with a few in-line comments if I may.

 

Both of you have second internal drives that you could be using if they have enough available space.

 

I cannot vouch for Mr.Frisbee, but as mentioned previously I have always done backups to an external drive because of what happened to my neighbours computer when his house was struck by lightening, it's peace of mind thing!

 

I agree with you that it's safer to hold images "outside" the system but "Offsite Copies" are Copies and should not be the only source of a backup.

 

Why not? An inernal backup is only any good if you machine hasn't just gone bang!

 

The biggest advantage of an offisite copy is actually redundancy, the second advantage is being able to store that copy "outside" the computer or in a totally different location to protect against things like lighting, fire, flood, or theft of the entire computer.

 

You hit the nail right on the head there Dave.., "to protect from things like lightening" Very True!

 

But the "main" location of the images should be on an internal drive because the majority of the time you need to use an image is because of software problems, windows errors, virus infections or hard drive problems.

 

This seems a rather pointless comment, what happens when a virus attaches itself to your backups? What happens if something malfunctions in your computer and sends a surge though all your hard drives? I think perhaps you're assuming that most people are like you and maybe do a lot of bench work and testing with their computers. Maybe not everyone does that sort of thing and so it's unlikely you need the backup available 24/7.

 

If I need to restore my system because of the problems you mention I simply slide my SATA drive back into the front of my machine. It takes less than 10 seconds to do this! At all other times my SATA drive is stored in a fire safe near my front door away from harm. 

 

 

You can't be running off to the bank to get your external drive out of a safety deposit box every time you have a problem with windows.  Likewise, most people will have a hard time keeping an external drive updated with current images unless that external drive is plugged into the system every day to update the image.  If you need to have the external connected to your system every day your defeating the purpose of an offsite copy.

 

I think that would be taking it to the extreme to store your hard drive in a safety deposit box, like any of us could afford to do that! You do however make a somewhat contradictory statement,

 

"Likewise, most people will have a hard time keeping an external drive updated with current images unless that external drive is plugged into the system every day to update the image.  If you need to have the external connected to your system every day your defeating the purpose of an offsite copy".

 

I think we need a reality check here, how many ordinary ghost users really backup their computer every day?! Your last paragraph suggests that because "most people would have a hard time keeping an external drive updated" your words, not mine! It is unlikely they would bother to keep an off-site copy as well. More fool you then, that's all I can say. Did I hear a thunder storm brewing?

 


If you have the available space, try scheduling images onto an internal drive and use the external drives for offsite copies like they were designed for.

 

Assuming you're referring to external USB drives, I wasted almost two years trying to get Ghost to work with those as mentioned earlier in this post. I bought three new USB devices for that purpose and ghost failed to work correctly on all three! I even have a new machine now and the problem still existed on this machine too! I also spent nearly a whole week with your tech support team and they failed to locate the problem either. Eventually they upgraded me to Ghost 15.0 and even that failed to resolve the problem.

 

The SATA drive option I now use has none of the problems I suffered before and as it is my only workable option there's not much I can do either way. I can tell you that it is much more practical than having to plug something in externally, I just slide it into a 'hot swap' SATA Caddy which is occupying a spare 5.25" bay port on the front of my machine. Job done!

 

To round things off, I'm sure none of us mind being offered words of advice from other forum users but surely it is for the customer to decide how they do their backups? The important thing surely is that we do do them?! :smileywink:

 

 

Dave

 

All the best

 

Tyler

Phishing Phryer
DaveH
Posts: 4,690
Registered: ‎01-06-2010

Re: Ghost 15 Error EC8F1780: Cannot successfully reconcile changes since last session

Actually, I have fixed a lot of computers that have been damaged by lightning strikes, power surges or brownout conditions.

I have seen power supplies blown out and a few motherboards but I have never seen damage to all the internal drives.

That would be an extreamly rare event, I have no idea on what the odds of that happening are but it's going to be minuscule conpared to the much more common reasons on needing to use a system image.

 

I actually do have Ghost scheduled to make daily images and I also think most people do as well.

Mine makes a new base image every Monday and daily incrementals.   I have it set to keep 12 weeks worth of images and I also save some of the older ones so I can go back another few months.

This is my office system so I'm making a lot of changes and adding data each day.  

 

I have Ghost do it's thing every night when I'm asleep and then every week or so I plug my external drive in and make some offsite copies.   I copy images from my office system to my home system and vice versa.

I was forced to evacuate my house a few years ago because of a california wild fire and I learned the true meaning and intent of an "offsite copy".

 

I also never seen a virus that attacks or attaches to a non-executable file, but I consider myself a low risk for viruses and NIS has never failed to protect me.

 

But obviously we have a difference of opinion, I just see no reason not to have the primary images made onto an internal drive because large hard drives are very inexpensive and I also know that the only way to protect any important data is through redundancy. 

 

Dave

 

 

Visitor
MrFrisbee
Posts: 8
Registered: ‎03-17-2012

Re: Ghost 15 Error EC8F1780: Cannot successfully reconcile changes since last session

[ Edited ]

Dave,

 

In my case you are pointing out the obvious.  Of course my internal drive is used to do daily backups.  

 

The issue still remains with the lack of clarity of the warning messages and the configuration of the software that should make sensible suggestions on the basis of what the users are doing.  It also remains that Norton recommended messing about with registry changes without actually bothering to point out the real issue of the removed disk etc.

 

Its all about usability!!!

 

How about a warning in Ghost that says - Oy! Your about to do an incremental backup to a USB drive - that is a stupid thing to do because this sofware will then moan some idiotic incomprehensible error message every time you boot up without the USB device plugged in and nobody at Norton will really explain why until you ask the same quesiton three times.  Thousands of users have this problem but we have not bothered to sort it out in a clear and concise way, but hey, we are only on version 15 of our software, perhaps in a few more years we will realise this is a sensible thing to explain for both us and our users.  Until then - please go online and try to search the forums for an answer to this problem! (We are not going to tell you the solution here as that would be too simple).

 

Mr.F

 

Visitor
MrFrisbee
Posts: 8
Registered: ‎03-17-2012

Re: Ghost 15 Error EC8F1780: Cannot successfully reconcile changes since last session

I am now looking to do this repair as suggested.

 

The  V2iMount.sys file does not exist in any of my Norton driver folders (I am using a Win7 64bit pc so looking in the shared/drivers/win64/win64 - x64/ folder (hidden files shown).

 

I have searched the whole drive and it is not there at all.

 

What next?

Bot Obliterator
redk9258
Posts: 2,337
Registered: ‎02-22-2010

Re: Ghost 15 Error EC8F1780: Cannot successfully reconcile changes since last session


MrFrisbee wrote:

I am now looking to do this repair as suggested.

 

The  V2iMount.sys file does not exist in any of my Norton driver folders (I am using a Win7 64bit pc so looking in the shared/drivers/win64/win64 - x64/ folder (hidden files shown).

 

I have searched the whole drive and it is not there at all.

 

What next?


V2iMount.sys is now called GenericMount.sys.

 

I found this in the FixInstall.bat file...

"rem register the GenericMount driver (replacement for V2iMount driver shipped in prior releases)"